Optus

It starts with YES!

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.

We are seeking two highly proficient professionals to join our team as an Assurance Readiness Senior Managers on an 18-month Fixed Term Contract. These roles will sit at the heart of a regulatory uplift initiative, helping to formalise and support critical governance forums across the business.

You’ll work closely with senior leaders to bring structure, consistency, and clarity to how we handle and escalate key risks—particularly in areas like customer complaints, sales conduct, vulnerability, and compliance. Your work will help drive a culture of accountability and readiness, ensuring Optus meets the expectations of our customers, regulators, and community.

The day to day:

• Support senior governance forums through the program assurance function, ensuring alignment to risk governance requirements under the enforceable undertaking. This includes preparing artefacts that enable informed decision-making and structured oversight across the program lifecycle
• Partner with delivery managers to produce high-quality assurance artefacts across design, delivery, and embedding, ensuring evidence is robust, risk-aligned, and ready for internal audit or external regulatory review
• Coordinate the full cycle of governance forums—from agenda setting and material preparation to action tracking—ensuring clear traceability and alignment to EU accountabilities
• Maintain accurate and timely records of decisions, risks, and follow-ups to support a defensible audit trail and drive sustained delivery outcomes
• Uphold governance discipline across the program, ensuring all artefacts meet documentation, version control, and quality expectations in a highly regulated delivery environment
• Engage senior stakeholders to ensure forums are well-attended, purposeful, and aligned to accountability frameworks, including clear escalation pathways and issue resolution processes
• Develop governance packs, issue logs, and supporting documentation that feed into broader assurance activities and support the program’s readiness for independent assurance or regulatory scrutiny

What you’ll bring:

• Substantial experience in risk roles, chairing and administrating governance forums in highly regulated industries like telco, banking, insurance or finance
• A sharp eye for detail and thrive in fast-paced, matrixed environments
• Strong organiser and communicator, with experience engaging senior stakeholders
• Strong understanding of risk and compliance practices
• Attention to detail and fastidious record-keeping
• Strong organisational skills with the ability to juggle multiple priorities
• A reputation for being reliable, responsive, and highly meticulous.

Perks we love at Optus

• 3 days in the office, 2 days remote – with flexible hours to suit!
• Inclusive paid parental leave, up to 16 weeks for the primary care giver
• All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
• Own your own growth by accessing an extensive online and facilitator led learning catalogue.
• Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office (Sydney Campus)
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.