Telus International

Job Description

• Manage and optimize security tools including FIREMON, Palo Alto firewalls, and Cisco infrastructure
• Identify and respond to security incidents, compromised assets, and potential threats
• Monitor network traffic patterns and analyze security events using IDS/IPS systems
• Perform real-time security monitoring and incident response
• Handle security request related but not limited to troubleshootings, enrollment, reports, investigations, etc.
• Technical analysis of network activity; monitors and evaluates network flow data and signature-based IDS events.
• Recommend new IDS signatures and detection strategies.
• Monitor and report on trends and activity on network sensor platforms.
• Review daily Firewall logs.
• Review Firewall rules.
• Conduct monthly audits on WIFI SSID and users.
• Conduct quarterly WIFI scan and analysis.

Additional Job Description

Position Summary :

The Network Security Engineer plays a critical role in safeguarding our organization's sensitive data and maintaining the integrity of our network infrastructure.

This role focuses on implementing, managing, and monitoring network security solutions to ensure compliance with industry standards such as PCI-DSS, NIST, ISO 27001, HIPAA and some others.

Will conduct regular security assessments, including firewall reviews and vulnerability analysis, and provide recommendations for enhancing our security posture, additionally will be required to conduct regular WIFI security reviews.

This position requires a strong understanding of network security principles, hands-on experience with technologies such as: FIREMON, Palo Alto firewalls, Cisco switches, and other network security technologies.

Language Reference

English

English

English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.