Eaton

Eaton’s Engineering Service & Systems (EESS) division wants to help you fuel your career! Our Power Distribution Service (PDS) business has the largest and most experienced team of engineering and field services representatives in the industry and we are currently seeking a Data Center Program Manager. This is a remote role with approximately 25% travel.

The expected annual salary range for this role is $108,749 - $159,499 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

Our team brings extensive skills and experiences to both field and engineering services. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our employees are knowledgeable about today’s cutting-edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.

As a Data Center Program Manager for Field Services, you will manage critical accounts of the Strategic Accounts team, drive program level execution consistency across the account, lead the training effort and provide oversight for implementation of OPEX related activities such as digital tools and processes. You will drive the Project Management Processes and its associated elements throughout the organization to ensure accurate, complete and timely data with which fact-based decisions and evaluations can be made; and drive financial improvements and customer satisfaction on projects, through continuous improvements of Project Management processes by field based Services Project Managers.

In this role, you will:

• Work with major data center giants and support multiple projects within each program.
• Collaborate and support Eaton’s 30 District Operations Centers (DOC’s): Identifying and sharing best practices, seeking opportunities to capture change orders on behalf of the business, assist in coaching, training, and certification of local DOC resources to meet customer requirements.
• Act as a liaison between corporate, Service Sales National Account Manager, local operations, and Eaton’s Project Management Office
• Develop account specific process/procedures for seamless execution.
• Identify cost saving efficiencies that can be replicated across sites.
• Manage multiple scopes - brownfield service work and greenfield commissioning.
• Development and roll out of Method of Procedure (MOP) and Standard Operating Procedures (SOP)
• Standardize test reports, and review for consistency.
• Collaborate with coordinator and supply chain for material management.
• Program level representative on site level touch points.
• Manage sensitive warranty claims

Additional Responsibilities will include:

• Managing projects and delegating assignments to project managers; ensure assignments are being completed safely within deadlines, at or under budget, and within quality expectations.
• Supporting and developing training plans and direct reports creating a strong talent bench to enhance SAO’s ability meet strategic goals and exceed customer expectations.
• Having national responsibility for Data Center Services Project Managers
• Communicating the vision for the Strategic Accounts Operations Organization set by SAO Leadership within Eaton Services Organization and Eaton Project Management Organization to ensure that the direction of the organization is clearly understood.
• Building relationships with Services District Operating Centers, divisions and Project Management Organization to present a unified front to external stakeholders and achieve timely and satisfactory resolution of issues.
• Driving productivity growth within the group utilizing EBE principles and electronic tools to support efficient and profitable business growth
• Supporting Strategic Accounts Operations in meeting strategic goals
• Attracting, hiring, developing, and retaining top quality Project Managers who excel at providing customer value through the execution of processes, technical and commercial savvy, and effective relationship building with customers
• Developing and training new team members, equipping them in the role of project manager ensuring a high level of productivity for all team members.

Qualifications:

Basic Qualifications:

• Bachelor's Degree from an accredited institution
• Minimum 5 years of experience in electrical industry project/construction management, field services, field sales and/or marketing
• Legally authorized to work in the United States without company sponsorship now or in the future.
• Must reside within a 50-mile radius of an international airport.

Preferred Qualifications:

• PMP certification
• Bachelor's degree in Electrical or Mechanical Engineering
• Masters Degree in Business, Engineering or Construction
• 7+ years experience in electrical industry projects or operations management
• 3+ years of experience in the Data Center market
• Experience leading teams

Position Criteria:

• Excellent interpersonal and communication skills
• Knowledge of project/program management
• Must be able to lead and manage upwards and downwards
• Ability to build a successful team
• Must leverage resources and relationships within the division, other Eaton Electrical business units, and customers in order to achieve success.
• Knowledge and understanding of the Electrical and EESS industry, products and solutions.
• Capable of driving financial improvements and customer satisfaction on projects
• Understanding of technical project change and pricing negotiation
• Ability to lead using communication, interpersonal, teamwork, and conflict management skills
• Capable of continuously growing and developing current customer relationships while still focusing on building new relationships with customers
• Broad digital tools knowledge and implementation skills
• Knowledge of the Data Center market and operating in a program environment from a commercial and technical perspective
• Submit to periodic customer required background and drug screenings

#LI-LS3

The application window for this position is anticipated to close on July 18, 2025.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.