ASM Global

Join our team and get access to some of the hottest events of the year! Work alongside other rockstars as we create a never-forgetting experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside with a whole slew of voluntary benefits such as disability, accident, pre-paid legal, critical illness, company matched 401k and so much more. Did I mention, FREE DOWNTOWN PARKING and FREE EMPLOYEE MEALS each shift? Vacation, Sick, Holiday, and Personal Days too! Let's not forget our completely awesome employee events each year!

• Some benefits may be available only be available in a full-time status, but lots of perks for part-time team members too!

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Event Manager at the Greater Columbus Convention Center. The Event Manager is responsible for providing professional client support in the planning, organization, and management of events within the facility. Monitors the coordination of these events, and all event coordination tasks after events are contracted through conclusion. Interacts with clients, facility staff, in-house concessionaires, and related personnel.

MAJOR RESPONSIBILITIES:

• Assists Event Managers with in-house clients, acting as the “eyes and ears” when servicing the client on site during busy periods.
• Establishes and maintains contact with client upon assignment of an event.
• Serves as primary liaison between clients and facility departments for assigned events.
• Maintain rapport with clients, their associates, service suppliers, and building staff insuring the highest level of customer service.
• Meets with and guides clients to plan and organize assigned events and interprets, explains, and implements contract provisions, facility rules, regulations, policies, and procedures.
• Coordinates activities with various service contractors for assigned events.
• Keeps clients informed as to the status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, and event timelines.
• Secures/coordinates pertinent event information for the most effective use of the facility including room set-ups, utility requirements, audio-visual needs, appropriate security, and other staffing.
• Produces computer generated floor plans and determines facility equipment requirements.
• Provide clear, concise, and timely communication of detailed event requirements to facility departments on a timely basis.
• Prepares cost estimates and monitors final billing.
• Participates in weekly production meetings to review upcoming event details with all building departments.
• Required to work irregular schedule including nights, weekends, and holidays to accommodate business and client needs in the facility. This will also extend to act as relief across all shifts.
• Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within ten feet – i.e., smiling, saying “Good Day,” or helping when needed.
• Must feel comfortable when around large groups or speaking to a guest, as needed.
• Understands the importance of providing customer service and in understanding of “The Magic is in the Details”.
• All other assigned duties.

OPPORTUNITY FOR CAREER ADVANCEMENT

• This role is designed as a steppingstone toward the potential to becoming a full Event Manager when a vacancy arises, offering hands-on experience, mentorship, and leadership development.”

QUALIFICATIONS:

Knowledge

A good knowledge of the principles of administration as they relate to provision of facilities, services and equipment in a convention, exhibition, conference, or entertainment center. A general knowledge of the services, vendors, or other organizations involved in producing events. A minimum of two years college level course work in a hospitality or marketing related program preferred.

Experience

A minimum of two years’ experience in public facility management, promotion, or operation of conventions or trade shows or service-related operation preferred.

Skills/Aptitudes

Sound organizational, planning, and people skills. Excellent oral and written communication skills. Sound computer skills. Ability to prioritize multiple projects. Ability to demonstrate critical thinking skills. Professional appearance and strong work ethic. Ability to interact with all types of people in a polite and courteous manner. Ability to work well as a collaborator.

TO APPLY:

Visit: www.columbusconventions.com/employment

Greater Columbus Convention Center

Attn: Human Resources

400 N High Street

Columbus, Ohio 43125

PHONE: 614-827-2608

FAX: 614-827-2537

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.