State of Texas - Texas Workforce Commission

Assessments Desk Accounts Examiner (Austin) - (826047)

Description

WHO WE ARE:

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is onsite at our main offices in downtown Austin at 101 E 15th Street.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:

A detail-oriented professional with accounting and or collections experience who is comfortable dealing with employers, accountants, and attorneys in discussing sensitive debt issues. You are confident and are good at reviewing data to verify its accuracy, ensuring that it is compliant with rules and regulations, and you can provide guidance to your customers on the rules and regulations you enforce. Flexibility is a plus as work assignments may change from day to day, depending on items received from upstream departments. Working with a team and accepting responsibility for how your work affects others is essential in this team environment.

WHAT YOU WILL DO:

Collections Assessments Desk Accounts Examiner III-IV performs moderately complex to highly complex (senior-level) accounts examination work. Accounts Examiner III work involves examining and auditing operating reports and financial accounting records; and collecting fees, taxes, or penalties. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Accounts Examiner IV work involves planning, developing, and recommending techniques and procedures for carrying out audits, examinations, and investigations of financial accounting records. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:

• Examine Unemployment Insurance tax records of employers to secure collection of past-due taxes in accordance with the Texas Unemployment Compensation Act, Texas Labor Code.
• Review employer tax records to issue past-due notices, notices of assessment and other enforcement actions; requests/ recommends issuance of tax liens and bank freeze/levies.
• Review employer accounts to determine if lien release is appropriate; may issue lien releases.
• Communicate with employers, attorneys, accountants, and others to resolve employer tax issues.
• Respond to a heavy workload of telephone calls, electronic mail, digital merging of files and letters from employers or their representatives.
• Prepare sworn accounting documents and other legally acceptable documents used in collecting delinquent taxpayer accounts.
• Determine proper entities upon whom service of legal documents should be accomplished and the method of service in accordance with state statutes.
• May testify at formal or informal hearings or before courts of jurisdiction on behalf of the state.
• Perform other duties as assigned.

YOU QUALIFY WITH:

• Accounts Examiner III: Three years of full-time experience in maintaining accounting records or performing auditing work. One year of full-time in-service TWC experience classified as an Accounts Examiner II with regular status will satisfy the minimum qualifications.
• Accounts Examiner IV: Four years of full-time experience in maintaining accounting records or performing auditing work. One year of full-time in-service TWC experience classified as an Accounts Examiner III with regular status will satisfy the minimum qualifications.
• Both Levels: Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:

• Strong analytical skills needed to make inferences and then take appropriate collection action based on multiple account scenarios and varying data elements.
• One to two years of experience in debt collection.
• One to two years of experience with Microsoft (MS) Windows based programs, including MS Outlook, MS Word, and spreadsheet applications.
• One to two years of experience with Texas Workforce Tax system a plus.
• Excellent communication skills.
• Ability to provide information on tax laws and collection processes to interested parties.
• Ability to compile information for computer entry for production of various legal documents, notices, forms letters.

YOU GAIN:

• A Family Friendly Certified Workplace.
• Competitive starting salary: $3,760.40 - $5,756.83/month
• Defined Retirement Benefit Plan
• Optional 401(k) and 457 accounts
• Medical Insurance
• Paid time off, including time for vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS:

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf

HOW TO APPLY:

To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Primary Location

: United States-Texas-Austin

Work Locations

:

Austin:101 E 15th St (320-4001)

101 E 15th St

Austin 78778-0001

Job

: Tax Examiners and Collectors

Organization

: TWC Business Unit

Schedule

: Full-time

Employee Status

: Regular

Job Type

: Standard

Job Level

: Non-Management

Travel

: No

Job Posting

: Jun 21, 2025, 5:00:00 AM

Work From Home: No

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