Montana State University

Announcement Number STAFF - VA - 25403

For questions regarding this position, please contact:

Elizabeth Asserson – Counseling and Psychological Services position

406-994-4531

basserson@montana.edu

Spencer Sorensen – Campus Recreation position

(406) 994-6313

spencer.sorensen@montana.edu

Classification Title Admin Assoc IV

Working Title Business Operations Manager – Student Wellness (2 open positions)

Brief Position Overview

The Business Operations Manager is a crucial part of helping to manage the business operational infrastructure within the new Student Wellness Center. We are seeking to hire two individuals to work in either Campus Recreation or Counseling and Psychological Services. The Business Operations Manager will report to the Director of the selected department, either Campus Recreation or Counseling and Psychological Services Candidates can express their interest in either position.

Position Number 4M0742 and 4M1150

Department Recreational Sports & Fitness

Division Division of Student Success

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary $24.04 per hour, commensurate with experience, education, and qualifications

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

General Statement

The new Student Wellness Center (SWC) is a 165,000 square foot facility that opened in August 2024. The new facility enhances the integrated and holistic model of student health and wellbeing at MSU. Campus Recreation, Counseling and Psychological Services, and Student Health Services are the three departments of Student Wellness. Two of the departments, Campus Recreation and Counseling and Psychological Services, are seeking a highly organized and motivated individual for the Business Operations Manager role within each department.

The Business Operations Managers oversee the day-to-day business operations of the department. This position is responsible for high-level administrative, human resources, payroll, fiscal, purchasing and compliance functions as well as general office management and functions.

Duties and Responsibilities

Oversee business operations for the department, including, but not limited to:

Human Resources:

• Coordinate new employee recruitment and handle all new hire and termination procedures for both professional and student staff.
• Manage payroll processes, including bi-monthly payroll processing/reconciliation and payroll audits.
• Campus Recreation: Maintain student staff roster to include positions, pay rate, certifications.
• Counseling and Psychological Services: Coordinate hiring of annual doctoral and master’s level interns and GSAs.

Office Support:

• Provide administrative support for the Directors and staff in the department including making meeting arrangements, travel planning, support with calendars, and other general office duties.
• Provide reception and front desk customer service to students and campus partners in alignment with the departmental mission
• Counseling and Psychological Service Only: Maintain and attend to confidentiality issues.
• Work closely with the other Business Operations Managers in Student Wellness.
• Serve on committees (internal and external) as directed by the Director.

Fiscal Management:

• Accountable for procurement of goods/services, reviewing/approving transactions, monitor expense, revenue, and receivables, requesting payments, submitting budget transfers, requesting budget changes, and assisting with the management of annual fiscal year budgeting activities.
• Work closely with Fiscal Shared Services and central finance to ensure departmental resources are used in accordance with university policies and procedures related to business procedures, purchasing policies and procedures, and travel policies.
• Campus Recreation only: Maintain product inventory controls with regular audits in each area.
• Maintain knowledge and regular review of all business operational systems, automated processes, and related technology.
• Research and compile information to analyze and produce fiscal reports or documents in conjunction with the Director (eg. Travel projections and tracking, position budgeting forecasting, etc).

Required Qualifications – Experience, Education, Knowledge & Skills

1. Bachelor’s degree or an equivalent combination of relevant education and/or experience in a position that provides applicable experience.
2. Demonstrated excellent customer service skills working with people from many different backgrounds.
3. Successful experience completing complex tasks independently with minimal supervision.
4. Demonstrated competency using different software programs and systems including Microsoft Office (Outlook, Excel, Word).

Preferred Qualifications – Experience, Education, Knowledge & Skills

1. Demonstrated organizational, analytical, and critical thinking skills.
2. Demonstrated ability to work independently, organizing and prioritizing multiple assignments with a high degree of accuracy and confidentiality; attention to detail; while maintaining a positive, effective, and professional approach.
3. Demonstrated experience developing and maintaining replicable, detailed, and accurate operational systems and record keeping processes.
4. Experience in recreation, medical, health and/or wellness operations and professional office settings.

The Successful Candidate Will

• Effectively coordinate and prioritize workload to meet time-sensitive deadlines.
• Strong commitment to a team approach and investment in being part of a cohesive team in a changing environment.
• Utilize a growth mindset when facing personal and professional development opportunities.
• Have ability to positively respond to difficult situations with comprehensive and creative outcomes.
• Consistently demonstrate professional written and verbal communication skills.
• Demonstrate initiative and ability to work collaboratively in a team-oriented office culture, assisting with special projects, events and departmental and/or Student Wellness area initiatives
• Possess excellent interpersonal skills and abilities to build and maintain positive working relationships within the department, University, and community
• Model professional and ethical behavior
• Maintain knowledge of and implement current best practices for business and operations in college health and recreation.
• Seek opportunities to enhance the overall operations of the Student Wellness Center with intentional interdepartmental collaboration and the development and implementation of integrated operations processes.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? No

Number of Vacancies 2

Desired Start Date Upon completion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on June 20th 2025; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

We are seeking to hire two individuals to each work in either Campus Recreation or Counseling and Psychological Services. Candidates can express their interest in either position.

EEO Statement

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.

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