THIS IS FOR AN ANTICIPATED VACANCY. WE ARE RECRUITING FOR A PERMANENT, FULL-TIME LICENSING PROGRAM MANAGER III (LPM III) POSITION IN THE COMMUNITY CARE LICENSING DIVISION, CHILDREN'S RESIDENTIAL PROGRAM. THIS POSITION WILL BE LOCATED IN SACRAMENTO, CA.
Children’s Residential Program (CRP) is seeking a motivated individual with strong leadership skills, excellent written and oral communication skills, and the ability to adapt, evaluate, and be part of a dynamic Program.
Under the direction of the Program Administrator (CEA A), the Assistant Program Administrator (LPM III) is directly responsible for the licensing and oversight activities of the CRP Regional Offices and local units covering the greater Northern and Central Regions. The LPM III provides operational direction to the Regional Managers, ensures uniform enforcement of regulations using statewide procedures and standards, reviews and recommends appropriate administrative action against facilities violating statutes and regulations. The LPM III represents the Program with stakeholders, state and local agencies, and provides input on issues related to field operations. The LPM III visits the Regional Offices in the Northern and Central Regions and analyzes field operations data, and provides reports and recommendations to the CEA A.
The LPM III is subject to a criminal background check clearance and Conflict of Interest reporting requirements. The LPM III must be able to objectively manage complex field operations issues, analyze and report out on management information, resolve problems and complaints and foster collaborative relationships with all partners. Periodic travel is required.
Inability to effectively manage field operations, to exercise appropriate judgment and to properly manage resources will result in noncompliance with statutes and regulations. This poses a health and safety threat to vulnerable Californians and places the Department at legal risk. Further, it reduces the confidence level of the Executive and Legislative Branches in the CCLD program.
The LPM III works closely with the Program Administrator. The LPM III has routine internal contact with the Deputy Director, the Legal Division staff, the Office of Legislation and the Public Information Office regarding field operations. The LPM III has routine external contact with stakeholders including client advocates and licensee associations. The LPM III has routine contact with the public, including directly responding to complaints from the public that are elevated to headquarters.
Please let us know how you learned about this career opportunity by taking the brief survey that follows: Recruitment Survey.
Would you like more information regarding career opportunities with the CDSS? We’d love to hear from you! Please contact us at Recruiter@dss.ca.gov and include the job classification and job control number in the subject line. Information about applying for a state job can be found here: Three Steps to a State Job.
You will find additional information about the job in the Duty Statement.
This position’s headquarters will be at 9835 Goethe Road, Suite 100, MS 19-885, Sacramento, CA 95827.
This position is eligible for hybrid work in accordance with the Governor’s Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. Headquarter location may be designated on the selected candidate's primary residence location, and/or the closest CDSS location in accordance with operational need and available space. The successful candidate must reside in California upon appointment.
Please note, if this position is being advertised in multiple locations, the headquarter location will be designated based on the selected candidate's primary residence location, and/or the closest CDSS location.
You will find the Minimum Requirements in the Class Specification.
Job Code #:
JC-481899
Position #(s):
800-880-8220-001
Working Title:
Licensing Program Manager III (LPM III)
Classification:
LICENSING PROGRAM MANAGER III
$9,606.00 - $10,907.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
It is the mission of the Children's Residential Program to protect and improve the lives of all youth who reside in a community care facility through the administration of a transparent licensing system that is collaborative, fair, and supportive of families.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment
We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.
Quality Services
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes
We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
1. Std. 678 Application All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section.
2. Statement of Qualifications (SOQ) Applicants must submit an SOQ for this position.
The Statement of Qualifications (SOQ) are read and serves as a documentation of your ability to present information clearly and concisely in writing.
The SOQ should be no longer than two pages, single-spaced and in 12-point font.
Statement of Qualification Question:
1. Please provide a narrative discussion of how your education, training, experience, and skills best qualify you for this position.
A notation or reference to other materials such as resumes or applications will not be considered and will not substitute for the SOQ.
Applications will be screened and only the most qualified will be selected for interview.
3. Education Records If you are using education to meet the minimum qualifications, you must include your unofficial transcripts for verification with your application. If selected, you may be required to provide official transcripts at the time of hire.
4. Valid Driver’s License Candidates selected for interview will be required to provide a copy of a valid driver's license of the appropriate class issued by the Department of Motor Vehicles. Do not upload this document as attachment when submitting your application. This document should be provided during the interview process.
5. Fingerprint Clearance Subject to fingerprinting and criminal record clearance by the Department of Justice and Federal Bureau of Investigation and Conflict of Interest reporting requirements.
6. This position requires lifting & carrying up to 25 pounds, climbing stairs, sitting for extended periods and using a computer & keyboard. Must be able to take laptop and printer to the field.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/30/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services
California Department of Social Services
Attn: Classification & Certification Unit
P.O.Box 944243
Sacramento, CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento, CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
The LPM III must be able to objectively manage complex field operations issues, analyze and report out on management information, resolve problems and complaints, and foster collaborative relationships with all partners.
There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
TRANSPORTATION REIMBURSEMENT
Click here to view all the attractive benefits available to state employees!
Benefit information can be found on the CalHR website and the CalPERS website.
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Jade Xu
(916) 940-8657
Jade.Xu@dss.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 657-2326
EEOoffice@dss.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.
To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:
CalCareers Exam/Assessment Search
Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: Examinations@dss.ca.gov.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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