Salesforce

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Northern Europe Technical Architect Team is a vibrant and dynamic part of our organization. Our mission is to help Salesforce customers and prospects understand and showcase how Salesforce’s solutions can drive real business value. We thrive in a fast-paced, collaborative environment where each team member's unique contributions are key to our success.

Architects are at the forefront of Salesforce's customer's success with Data and AI. We are the biggest technology evangelists and enablers, both internally and externally. We go the extra mile to understand the underlying technologies and competitive differentiators. Our team enables digital transformation through specialized domain expertise in Enterprise Architecture, Industry expertise, Business & Technical Architecture, Integration, AppDev, Security & Compliance, combined with deep technology insights, product skills, and IT stakeholder management. We lead with pride and integrity to deliver stakeholder success.

As a premier Solution Engineering (pre-sales) team, we operate across Northern Europe, serving Sweden, Finland, Norway, Denmark, Belgium, Luxembourg, and The Netherlands.

Role Description

The Northern Europe Technical Architect is a customer-facing specialist position within the Solutions Engineering organization. With a blend of business, technical, and sales skills, the Technical Architect acts as a domain expert who utilizes a consultative approach to understand business and technical requirements. Technical Architects help the sales teams develop and refine a customer-centric technical sales strategy and Salesforce-solution fit.

As a Technical Architect, you’ll act as a trusted advisor to our customers, guiding them through Agentforce, Data Cloud, CRM, and Platform solutions, ensuring they realize the full value of the platform. You’ll combine deep technical domain expertise in Data/AI/ML, data infrastructure, and CRM with strong presentation and solutioning skills. Working side by side with our Account Executives and Solutions Engineers, you will:

Provide technical leadership during pre-sales engagements by assessing customer use cases, recommending optimal solutions, and shaping the overall technical vision.

• Champion best practices around Data/AI/ML, data integrations, security, and the Salesforce platform to drive innovation and customer adoption.
• Create and deliver relevant content—demos, videos, white-papers, enablement sessions—to both internal and external audiences, establishing yourself as a leader with vision.
• Build and present Proof of Concepts within sandbox environments to highlight the value of agents and unified customer data with real-world use cases.
• Understand a customer’s risk, security, or compliance concerns and communicate how Salesforce’s infrastructure, architecture, and application features can address these concerns.
• Understand current and emerging cybersecurity risks and innovative risk management methods and eloquently communicate them to customers.
• Partner with sales teams to remove security and compliance as a blocker by speaking to CISOs, CIOs, and other key decision-makers.

Your Impact

• Tackle Complex Problems: Research customer challenges, architect innovative solutions, and drive key technical decisions.
• Drive Adoption & Value: Promote platform adoption by driving additional business use cases with the customer.
• Showcase Real-World Solutions: Partner with Sales and Solutions Engineering to build compelling demos and prototypes that illustrate immediate ROI and practical use.
• Facilitate Workshops: Orchestrate targeted workshops that drive technical approaches and best practices aligned with the customer's defined business objectives and priorities.
• Develop Cross-Platform Solutions: Integrate Data Cloud, CRM, analytics tools, and cloud services (REST APIs, SDKs, data pipelines) into scalable, cohesive architectures.
• Lead Technical Thought Leadership: Produce best-practice documentation, architectural diagrams, and enablement materials that highlight emerging AI trends and Agentforce innovations.
• Learn & Tinker: Continually participate in product, sales, and training/certifications to acquire and maintain the knowledge necessary to be effective in the position.
• Security: Be a field expert for the Salesforce trust story covering security, architecture, reliability, performance, privacy, and compliance.
• Travel: Willing and able to travel to customers or Salesforce offices.

Qualifications & Experience

• A deep passion for working with the latest, cutting-edge technologies.
• Experience with cloud, SaaS, PaaS, aPaaS, and IaaS concepts and technologies.
• Familiarity with integration, security, and architecture patterns and expertise in designing and implementing data integrations across various systems.
• Proven experience presenting and demonstrating to senior business and technical stakeholders.
• Experience in facilitating and leading customer-focused workshops.
• Hands-on work with Generative AI, Large Language Models (LLMs), agent-based frameworks, and prompt engineering is a strong plus.
• Consultancy, development, and/or implementation experience is a strong plus.
• Solid experience with the Salesforce Platform (Platform Application Development experience would be a plus).
• Familiarity with one or more security and regulatory frameworks and trainings: NIST 800-53, NIST Cybersecurity Framework, PCI-DSS, ISO 27001, ISO 27017, ISO 27018, CCSP or CISSP is a plus

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.