Nilfisk

The Global HR Service Coordinator (French/German/Spanish speaking) acts as a first point of contact for the Company’s associates on wide range of HR-related queries. Providing either first-level support to the queries raised via the ticketing system or coordinating the resolution of queries with the dedicated HR Associates (HR Business Partners, Local HR Coordinators) in the supported countries.

DUTIES AND RESPONSIBILITIES

• Provide first line HR service support for employees and managers on wide ranging HR related requests.
• Review and process requests and transactions
• Maintain full knowledge and understanding of end-to-end global business processes, requirements and best practices for Human Resources
• Perform responsibilities in full compliance with quality standards, policies and procedures
• Contribute to the individual and overall user satisfaction
• Contribute ideas and actions towards the continuous improvement of Human Resources processes within area of influence
• Deliver services/support to the business within the agreed service level agreements
• Maintain positive work relationships with stakeholders, communicate effectively and ensure excellent service delivery

LANGUAGE SKILLS

• High command of Hungarian and English is a must; in addition high command of French, German or Spanish is needed.

REPORTS TO: Global HRS Coordinator & Projects Manager

SKILLS AND COMPETENCIES REQUIRED IN THIS ROLE

• Strong customer service, organizational and communication skills
• Team-working skills
• Adaptability to changes
• Service and solution oriented personality
• Fluency in Hungarian, English and French/Spanish/German language
• Proactive attitude
• Ability to plan and work in a structured way and to cope with resistance and time pressure

EDUCATION and/or EXPERIENCE

• Fresh graduates are welcome to apply.
• Shared Service Center experience is an advantage

WHAT WE OFFER:

• Good personal and professional development
• You will be part of a highly supportive and motivated Team featured with informal peer-to-peer working atmosphere
• Scandinavian company culture
• Competitive salary, cafeteria and commuting allowance (30FT/km from outside Budapest, or inside city 86% of monthly Budapest pass)
• Free gym access
• Fruit days twice a week

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

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