Virginia's Community Colleges

Working Title Accounts Receivable Manager

Role Title Finan Svcs Spec II

Role Code 19032-SW

FLSA Exempt

Pay Band 05

Position Number 29500149

Agency Tidewater Community College

Division Tidewater Community College (Div)

Work Location Norfolk - 710

Hiring Range $85,000 - $113,000, commensurate w/ experience.

Emergency/Essential Personnel No

EEO Category B-Professional

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs- No

Does this position have a bilingual or multilingual skill requirement or preference? No

Work Schedule

Monday – Friday, 8:30 AM to 5:00 PM

Sensitive Position No

Job Description

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

The Accounts Receivable Manager manages and oversees various aspects of accounts receivable for a large community college, to include invoicing, receipt and refunding of receivables, collections, and oversight of the college tuition payment plan. This position ensures departmental compliance with all Commonwealth of Virginia, DOA CAPP, VCCS, and college policies and procedures relating to the management of receivables and due diligence in the pursuit of receivables for the college. Maintains current knowledge of state and federal policies relating to receivables, collections, and the Post 911-Chapter 33 program. Frequent internal communication with college departments and administration in response to inquiries and/or interpret policy and overall compliance. Manages college collection efforts through Set-Off Debt Collection (SODC) program and private collection agencies. Works with college departments to resolve student and third-party account inquiries to prevent financial loss to the college and students and the loss of student and college goodwill. Monitors and manages cash management for third party receivables and performs complex financial analysis and reconciliation of various receivable accounts within the general ledger. Oversees electronic check deposits and processes all third-party ACH and EDI deposits. Ensures timely and accurate processing of invoices, payments, and refunds associated with third party receivables as well as student accounts in collection. Performs weekly & monthly financial reporting for the AR, WFS, campus, and Roper Theatre departments. Coordinates, analyzes, and interprets financial information received from the business offices, grants, financial aid, and other departmental staff. Assists in the planning, organizing and direction of financial activities to include the formulation and controlling of internal policy. Supervises trains and provides guidance for departmental staff. Reviews and approves accounting transactions prepared by staff members and processes the transfer of funds supporting state bank check deposits. Ensures document management and retention.

Provides expansive oversight as directed by VCCC Accounts Receivable and third-party receivables for the following:

• Monitoring and reconciliation of Accounts Receivables and Third-Party Receivables
• Receipt and processing of Third-Party Tuition Assistance
• Processing of receivable write-offs in compliance with college policies, procedures, and standards
• Receipt, application and refunding of Chapter 33/Post 911 funding
• Processing of Student Tuition Waivers
• Management of receivables and ensuring submission to Department of Taxation and Third-Party Collections
• Processing returned checks relating to Third Party Receivables
• Supervises, trains and direct the work of AR departmental staff

This position will require a credit check.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Knowledge of generally accepted accounting principles and practices
• Progressive knowledge of accounts receivable, debt collection, and financial reporting policies and procedures
• Demonstrated ability to apply accounting principles to a variety of fiscal needs
• Demonstrated ability to analyze fiscal transactions for conformity to established procedures and regulations
• Demonstrated ability to assemble, analyze, and prepare financial reports and statements covering complex financial data
• Knowledge of integrated accounting systems and database management
• Demonstrated proficiency in spreadsheet, word processing, and database software
• Demonstrated ability to work effectively with departments, staff, and administrators
• Progressive knowledge of management and supervisory principles and practices with the ability to train and direct supporting staff
• Demonstrated ability to independently resolve issues utilizing problem-solving skills and sound judgment
• Demonstrated ability in multi-tasking and meeting deadlines
• Excellent verbal and written communication skills and interpersonal skills
• Ability to analyze and interpret financial data and complex contractual agreements relating to tuition assistance and training

Additional Considerations

• Knowledge of Administrative Information System (AIS), Commonwealth Accounting and Reporting System (Cardinal), Virginia Community College System (VCCS), and Commonwealth Accounting Policies and Procedures (CAPP)
• Knowledge of PeopleSoft Campus Solutions/Student Information Systems (SIS) relating to invoicing, recording, and collection of accounts receivable as well as general ledger transactions
• Knowledge of accounts receivable with the Commonwealth of Virginia, VCCS, or higher education entity

Operation of a State Vehicle No

Supervises Employees Yes

Required Travel

N/A

Posting Number CLS_3818P

Recruitment Type General Public - G

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date 06/09/2025

Job Close Date 06/18/2025

Open Until Filled

Agency Website tcc.edu

Contact Name

Email

Phone Number

Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

This position will require a credit check.

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/85644

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