IBM

Introduction

As part of a small team, we work closely together and support one another to achieve our goals. This role offers the flexibility to contribute both as a lead and in a supporting capacity, depending on the situation. You’ll be deeply involved in employee wellbeing, helping individuals balance their life events with their professional responsibilities, and contributing to the creation of a healthier, more fulfilling work environment.

Your role and responsibilities

This is a Japanese-speaking role. For job details, please see the Japanese description below.

We are seeking a **Benefits Professional** to manage and support our employee benefits programmes. This role plays a key part in delivering competitive benefits aligned with employee needs and organisational goals.

As a member of our HR team, you will be responsible for a wide range of benefits-related tasks, including:

• Managing, operating, and supporting employee benefits programmes such as leave, absence, and social insurance.
• Responding to employee enquiries and resolving issues related to benefits.
• Planning, communicating, and updating systems for annual benefits renewals and employee enrolments.
• Supporting the development and delivery of employee education and communication regarding benefits.
• Analysing data to identify opportunities for programme and process improvements.
• Ensuring the competitiveness of benefits offerings and enhancing employee engagement.
• Monitoring and ensuring compliance with relevant laws and regulations.
• Supporting audits and data reporting requirements.
• Collaborating with external stakeholders such as vendors and insurance providers to manage programmes effectively.
• Working with other teams to resolve issues and contribute to project initiatives.

Required education

None

Preferred education

None

Required technical and professional expertise

• Minimum of 2 years of professional work experience
• Strong problem-solving skills and the ability to propose effective solutions
• Excellent communication and programme execution skills when working with both internal and external stakeholders
• Proficient verbal and written communication skills in both Japanese and English
• Basic PC skills, including Microsoft Word, Excel, and PowerPoint
• English proficiency at a conversational level or higher, and Japanese proficiency at a business level or above

Preferred technical and professional experience

• Experience in employee benefits administration
• Knowledge of relevant laws and regulations
• Experience and understanding of HR systems (e.g. SAP SuccessFactors)
• English proficiency at a business level or higher

ABOUT BUSINESS UNIT

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.