TEKsystems

Job Posting: Pension Analyst - Onsite/In Office - Concord, CA

About Our Client: Our client is a benefits organization dedicated to providing health and welfare benefits to members of a prominent union in the Bay Area. They offer comprehensive services including health insurance, dental and vision coverage, and other welfare benefits to support the well-being of their members and their families. They are committed to ensuring access to quality healthcare and essential benefits, improving the overall quality of life for their members.

Position: Pension Analyst

Pay: $22-31/hr

Location: Concord, CA

Workplace Type: On-site

Work Hours: Monday to Friday, 8:00 AM - 5:00 PM

120-Day Contract to Hire

Time frame for completion: 11/18/25

Job Description: We are seeking a detail-oriented and empathetic Pension Analyst to join our client's team. This role involves providing accurate pension estimates, answering member inquiries, and processing pension applications. The ideal candidate will have strong analytical skills, excellent customer service abilities, and proficiency in handling confidential information.

Description of work to be performed:

• Provide accurate and detailed pension estimates and answer questions from members and union representatives.
• Handle inbound and outbound phone calls, providing explanations to members regarding issues.
• Assist members with pension questions through the online member self-service portal.
• Identify and resolve member issues promptly and accurately.
• Review, analyze, process, and verify pension applications and inquiries.
• Process retirement applications and verify accuracy of information.
• Handle death notices, pension payment verification restarts, potential suspensions, and pension payment void requests.
• Reconcile stale dated reports and perform various tasks related to pension processes.
• Determine pension benefit eligibility and calculate pension benefit amounts.
• Initiate and prepare correspondence to members, beneficiaries, employers, and others regarding pension information.
• Perform data entry and correction tasks to update member information and pension data.
• Respond to inquiries from active and members, beneficiaries, and employers regarding pension benefits.

Specified productivity speed/number of tasks/amount of material:

• Process retirement adjustments such as post age 70 accrual adjustments and Qualified Domestic Relations Order (QDRO) carve outs.
• Review and process suspensible service, rule of 85 calculations, surviving spouse applications, and community share calculations.
• Perform and verify required calculations of vesting credit, plan service credit, account balance, service breaks, and other issues.

Top Skills - Must Haves:

• Strong analytical skills
• Excellent customer service
• Ability to demonstrate empathy, kindness, and sincerity
• High level of data accuracy
• Timeliness and self-starter attitude
• Ability to handle confidential information with discretion and tact
• Ability to work effectively in a team environment
• Proficiency in MS Office suite

Secondary Skills - Nice to Haves:

• Benefits verification
• Knowledge of defined benefit and defined contribution plans

Employee Value Proposition (EVP): This is a great opportunity with competitive pay in the pension space. You will work in a supportive environment with a team dedicated to providing excellent service to its members.

Why is the position open? The position is open due to a full-time employee going on leave, and the pension team needs coverage during that time.

Invitation to Apply: If you are passionate about helping others and have the skills required for this role, we invite you to apply for the Pension Analyst position. Join a team that values empathy, accuracy, and teamwork. Apply now to make a difference in the lives of union members and their families.

Pay and Benefits

The pay range for this position is $22.00 - $31.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Concord,CA.

Application Deadline

This position is anticipated to close on Jun 20, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.