LifePoint Health

Job Description

Shoals Hospital

Job Title: Receptionist

Job Type: Full Time

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Shoals Hospital is a 178-bed general acute care facility boasting spacious, private rooms for all patients, a 24-hour emergency department, medical and oncology services; medical/surgical inpatient units; and intensive care and short-stay surgery units. Shoals also operates the region’s only in-patient acute rehabilitation facility, the J. W. Sommer Rehabilitation Unit, and the Shoals Senior Care Center, the Shoals’ only psychiatric unit dedicated to our senior adults.

Where We Are:

Muscle Shoals is a thriving town and is known as a family-friendly place for our residents to live, work, and play. On the banks of the Tennessee River, the Shoals area is a beautiful place and its residents enjoy four distinct but gentle seasons, historic and new neighborhoods, a University, cultural and arts facilities and events, and a broad range of outdoor activities.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement and Loan Assistance for qualified applicants
• And much more…

Position Summary:

Provide administrative support, performs as a receptionist, as well as clerical and customer service functions, as well as non-technical duties in Practices or Departments.

Reports to: Office Manager/Supervisor or Dept Director

FLSA: Non-exempt

Essential Functions

• Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.
• Greets visitors and communicates with patients, providers, and other offices, departments, or facilities.
• Places, answers, and directs phone calls and distributes messages.
• Organizes, coordinates, and schedules meetings and appointments.
• Keeps office area neat and tidy and monitors and orders office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Coordinates work flow and complies records of office activities. Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.

Non-Essential Functions

• Perform other duties as assigned.
• Attends and participates in staff meetings, in-service, projects and committees as assigned.
• Adheres to and supports policies and procedures of the STRHS.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedule as directed.
• Maintains a neat and professional appearance in compliance to the existing dress code.

Minimum Qualifications:

Education:

• High School Diploma or equivalent Preferred.
• Associates Degree Preferred

Skills:

• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

EEOC Statement:

North Alabama Shoals Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.