MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:
- Greets and directs visitors/patients courteously and professionally.
- Obtains, verifies and/or updates patient demographic information.
- Collects co-pay and copy of the patient’s insurance identification card.
- Assists with answering and screening calls and the triaging process of all incoming telephone calls for urgent information or services. Schedules appointments and records and forwards messages as required.
- Responds to requests for routine information or assistance within scope of knowledge and authority and refers visitors to appropriate staff members as necessary.
- Maintains strong current knowledge of policies and operating procedures.
- Initiates calls as requested by Physician, Office Manager or other professional staff.
- Responsible for opening/closing office duties as needed.
QUALIFICATIONS/REQUIREMENTS:
- High School Diploma or equivalent required with 1-3 years of related front office or customer service experience preferred.
- Demonstrated strong interpersonal, organizational skills.
- Effective communication skills, both verbal and written English proficiency required
- Ability to function independently with minimal supervision within the scope of knowledge and authority of the position.
- Computer skills required (MS Office Word and Excel).
- © MapTiler © OpenStreetMap contributors © Oracle CorporationTermsLegal Notices
- Use control and scroll to zoom the map
- Use two fingers to move the map
- 29 Hospital Plaza, Stamford, CT, 06904, US
- Copy to Clipboard
Read Full Description