Prudential

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Principle Duties & Responsibilities:

Experience Study Report

• Support the target of making no resubmission and no spreadsheet errors, quality control on all output produced.
• Provide timely and quality submission of claim experience analysis and annual study reports;
• Ensuring accuracy of results and quality of commentary;
• Ensure effective controls are in place according to SOPs and control documents
• Attending to the queries from various departments regarding monthly experience monitoring reports, annual study and any task provided by experience study team;
• Closing any outstanding audit issues from internal/external auditor regarding the experience study.
• Ensuring no repeat and significant audit findings

Support Strategic projects for the company

• Support various initiatives from Operation Team (Claim, UW, etc.) by providing actuarial expertise and acting as sounding board for financial evaluations.
• Support and closely monitor the enhancement of claims related initiatives
• Ensure good quality of work and timely completion of the projects with proper documentation

Enhancement Process and Good Documentation Practice

• Support the review of methodology for the existing process and make enhancements whenever necessary.
• Ensure that the reporting process are enhanced to be more efficient by adding more controls and minimizing errors; and
• Update SOP or creates any necessary documentation for experience study process/methodology/checklist whenever change or needed

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.