Atradeiu Collections

Atradius

The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.

At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers.

Job Description

(Salary up to £30,500 p.a. plus bonus (dependent on experience)

Monday to Friday: Hybrid working (3 days in the office, 2 at home) – Flexible to agree on how many hours are worked each day

Based in our headquarters in Cardiff, the Finance team is responsible for the financial transactions, internal and external reporting, tax and other regulatory returns within the UK & Ireland.

Working as part of the accounts receivable team, you will play an important role in delivering our company's credit control function and ensuring the timely collection of outstanding debts. Your expertise in credit control and exceptional attention to detail will be instrumental in maintaining strong cash flow and minimising credit risks. The ideal candidate will possess a proven track record of successfully delivering debt collections with demonstrable ability to improve average collection days across a wide portfolio of clients.

In this role, you will be required to:

• Monitor and manage the accounts receivable ledger to ensure timely collection of outstanding debts in line with our KPIs
• Communicate with clients via phone and email to follow up on overdue accounts, employing excellent phone etiquette and customer service skills
• Resolve any customer queries regarding invoices and payments as quickly and efficiently as possible
• Continuously seek ways to enhance procedures for faster cash collection
• Complete the monthly Direct Debit runs for the UK & Ireland
• General email enquiries i.e. copy invoice/statement requests
• Allocate payments received into the bank accounts daily, ensuring the unapplied receipts are kept to a minimum
• Assist other areas of finance when required
• Provide support to any projects as required

The successful candidate will be able to demonstrate the following skills, attribute and experience:

• 5+ years’ experience in a credit control or accounts receivable role is preferable
• AAT part-qualified or fully qualified (or equivalent) is preferable
• Experience in a high-volume environment operating to defined service levels and targets
• Strong Microsoft Excel and Outlook skills
• Ability to manage your own workload, prioritise tasks and have a strong attention to detail
• Excellent verbal and written communications skills
• Confidence liaising with customers and other departments when escalating issues and finding solutions
• Experience with Oracle Financials (or similar accounting software)

What do we offer?

• A dynamic, international and challenging work environment
• Training and support to reach your full potential including the opportunity for continuous professional development
• Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
• Challenging tasks with individual development and training opportunities

Equal opportunities for all

The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.

Do you have any questions about our offer?

If you are interested or have queries about your suitability for the role, please feel free to contact Rhodri Williams at Rhodri.Williams@Atradius.com

I am Atradius! - Do you want to know who we are?

Get to know Atradius colleagues in this video: https://www.youtube.com/watch?v=NnsgT04OpTU&t=4s

Atradius is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world.

You can find further information on our website: https://group.atradius.com