Job Details
Description
ESSENTIAL JOB FUNCTIONS
- Manage and support next-generation firewall environments (FortiGate) using centralized tools like FortiManager/FortiAnalyzer
- Configure and support Ruckus Wireless infrastructure, including cloud-managed Wi-Fi platforms
- Strong working knowledge of BGP, OSPF, IPsec VPN, DMVPN, NAT, QoS, VoIP, and wireless protocols
- Support and implement SD-WAN architectures (Fortinet preferred, or equivalent like Cisco Meraki, Versa, or Palo Alto Prisma)
- Proactively monitor network health using tools like Wireshark, SolarWinds, PRTG, or other observability platforms
- Diagnose, analyze, and resolve network issues with a focus on performance, security, and availability
- Design and deploy redundant, fault-tolerant enterprise data, voice, and video networks
- Ensure secure and efficient data transfer across hybrid environments, including cloud (AWS/Azure) and remote sites
- Document network architecture, processes, and changes using Visio, network diagrams, and standard operating procedures
- Participate in an on-call rotation and escalate critical incidents as needed
- Triage and resolve incidents and requests using Jira or other ITSM platforms
- Mentor and support junior Network Admins and cross-functional teams
- Lead or contribute to large-scale networking projects, from planning through deployment, and present solutions to stakeholders
- Assist with compliance efforts (e.g., ISO 27001, SOC 2) and security audits
- Travel as required
- Other duties as assigned
PHYSICAL REQUIREMENTS
- Job requires the ability to use vision, adjust focus and work on a standard computer screen
- Job may require extended sitting or standing, use of standard office equipment
- Use of audio-visual equipment is required.
- Talking, hearing, and using hands to operate computer equipment
- Job may require working from the assigned worksite
[The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.]
OTHER SKILLS AND ABILITIES
- Hands on and deployment experience on NGFW Devices like FortiGate
- Communication, presentation, and effective client interaction ability
- Desired skills include an understanding of networking such as switching, routing, firewalls.
- Produce and maintain excellent documentation.
- Good communication oral and written skills
- Microsoft Windows Server operating systems
- Proficient with backup and restore technologies and best practices.
EDUCATION AND EXPERIENCE
- 5+years’ experience in related IT infrastructure
- Network Certification desired but not required.
- 3+years Network Engineering experience required
CERTIFICATION AND LICENSES
Professional certification may be required in some areas.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Qualifications
Skills
Behaviors
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Motivations
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Education
Experience
Required
5 years:
Experience in related IT infrastructure
Licenses & Certifications
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