HTC Global Services

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our employees have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Title: Senior Systems Engineer

Are you ready to step into a strategic technical role where your input drives infrastructure success? As a Systems Engineer 5, you’ll design, implement, and maintain enterprise-grade systems infrastructure, with a focus on IBM Power and Storage Hardware and IBMi Software. You’ll be a key contributor in performance tuning, capacity planning, and process documentation - all while helping shape a resilient and future-ready IT environment.

Position Summary:

The System Engineer 5 is responsible for the planning and engineering of an organization's systems infrastructure. This includes the implementation and design of hardware (IBM Power and Storage Hardware) and software (IBMi Software) and monitoring the performance of systems. This role is familiar with standard concepts, practices, and procedures within a particular field and relies on limited experience and judgment to plan and accomplish goals. The Systems Engineer 5 works under general supervision and requires a certain degree of creativity and latitude.

Essential Functions:

• Performs detailed analysis of problems, performance and capacity for critical systems and develop appropriate corrective or proactive actions.
• Acts as a front-line interface to users, accepting trouble reports and dispatching them to appropriate system administrators.
• Develop and tests changes in non-production environments.
• Documents system processes and procedures.
• Actively participates in both formal and informal System Engineer training opportunities.
• All Other Duties as assigned.

Experience /Qualifications:

• Minimum Degree Required: Bachelor’s Degree
• Experience: 7 years of experience

Independent Judgement:

• Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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