SLE Supported Living and Employment Services

Job Description:

Job Title: Efficiency & Excellence Administrator

Location: Springfield, Mo.

Department: Administration

Employment Type: Full-time

Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:

The incumbent plays a vital role in supporting the President and Regional Leadership Team, ensuring efficient organizational operations. They excel in organizational skills, project management, project planning, team management, implementation, and project design. Additionally, they are skilled in researching laws and regulations, coordinating training sessions, and leading process improvement initiatives.

The Efficiency & Excellence Administrator position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off - 29 days per year including vacation & holiday pay
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

Project Coordination:

• Assist in planning, organizing, and executing team initiatives.
• Coordinate project timelines ensuring timely completion and deliverables.
• Collaborate with team members for project success and on-time, on-budget completion.

Software Proficiency:

• Utilize Project Management Software for efficient operations.
• Generate and analyze reports as needed.
• Support implementation of new programs and software.

Process Improvement:

• Identify and implement process improvement opportunities.
• Collaborate with leadership for workflow enhancements.
• Contribute to continuous improvement initiatives and best practices

Legal Compliance:

• Stay updated on state laws and regulations.
• Conduct legal research for accurate and timely updating of policies and procedures.
• Contribute to policy development aligned with legal and state requirements.

Training Facilitation:

• Developing instructional content and leading training sessions.
• Ensure timely distribution of training materials.

Perform other duties as needed.

Knowledge, Skills, and Abilities:

• Excellent organization skills and attention to detail.
• Excellent time management skills, ability to meet deadlines and maintain adaptability in a high-paced environment.
• Excellent verbal and written communication skills.
• Power user of computer applications including but not limited to: Project Management Software, Outlook, Excel, Word, and PowerPoint.
• Ability and willingness to work with a dynamic leadership team to accomplish strategic goals.
• Personal qualities of integrity, credibility and a commitment to the mission of the organization.
• Flexible and able to multitask.
• Willingness and ability to travel.
• Demonstrated resourcefulness in setting priorities and guiding people and systems.
• Ability to operate calmly in a crisis, relate positively to funding sources, other providers, employees, those we serve, families and the community.
• Ability and willingness to "follow through" on routine and emergency situations.

Experience and/or Education Qualifications:

• High school diploma, GED or equivalent required.
• Bachelor’s degree in Business Administration, Human Resources or related field; preferred.
• Minimum of 5 years related experience preferred.
• Strong project management skills and attention to detail.
• Excellent communication and interpersonal skills.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.

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