SoftServe

WE ARE

SoftServe is a global digital solutions company, founded in 1993, with headquarters in Austin, Texas. We work on 2,000+ active projects with clients across the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, and love what they do.

SoftServe is a leading advisory and IT development services company that assists clients in constructing cutting-edge and innovative solutions while delivering exceptional value.

At Global L&D Operations and Excellence, we build solutions that strengthen learning management and L&D competence across the company. Our mission is to grow the professional capacity of the corporate L&D function by designing impactful, strategic, and complex learning experiences for SoftServe associates.

IF YOU ARE

• Experienced with 2+ years in a global or IT company within the learning and development or HR direction
• Educated with a bachelor’s degree in Organization Management, Human Resources, Education, or a related field
• Skilled in designing and developing adult learning solutions from needs analysis through delivery and measurement
• Familiar with learning management systems and proficient in navigating common digital platforms, tools, and browsers
• Organized in planning, sequencing, and prioritizing multiple projects while meeting deadlines
• Collaborative and great at building effective partnerships and maintaining stakeholder engagement
• Committed to continuous professional growth
• Proficient in English at an upper-intermediate level or higher

AND YOU WANT TO

• Design and develop high-quality learning solutions that maximize learning and behavioral outcomes for employees across different roles, functions, and seniority levels
• Assure the same excellent level of learning experiences via a diversity of formats, technologies, and tools for all learners
• Apply instructional design methodologies to create engaging learning experiences from scenario development and storyboarding to scriptwriting across multiple formats such as e-learning, workshops, and videos
• Analyze data from various sources like LMS, performance reviews, PDPs, and learning requests to identify learning needs
• Monitor and update learning portfolios based on relevance, feedback, and outcome indicators
• Act as a trusted advisor to stakeholders and collaborate with SMEs, project sponsors, and global L&D peers to co-create and maintain solutions
• Contribute to organizational development by providing professional and future-ready learning solutions
• Proactively seek innovation and drive improvements in learning design and delivery

TOGETHER WE WILL

• Сo-create world-class learning solutions in the scope of company-wide learning programs on topics like Information Security, Inclusion & Belonging, Performance Management, and more
• Work on high-impact projects using cutting-edge learning formats, supporting our life-long learning culture
• Get endless opportunities to grow your career the way you want
• Work with an enterprise software company and a global team
• Participate in international events