Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
The Global Partner Engineering and Operations (PE&O) team is a critical component of Stripe’s broader Global Partnerships organization and a cornerstone of our success. We are responsible for managing the technical and operational aspects of new and existing strategic product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we serve as a vital link that fosters seamless collaboration, which is essential for Stripe’s rapid growth trajectory.
The PE&O team comprises a hybrid mix of business and technical professionals focused on operational execution with financial ecosystem partners. We ensure smooth technical onboarding and implementation with partners while managing recurring KTLO (Keep-The-Lights-On) operations and monitoring stringent quality and performance targets. Our team drives global, partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability.
As domain experts aligned with specific Stripe products (such as Stripe Payments, Stripe Tax, and Stripe Billing), Partner Engineers play a key role in scoping new partner opportunities and recruiting new partners to adopt the latest Stripe platforms. Our dynamic and versatile team takes on a variety of responsibilities daily, including driving alignment and coordination among cross-functional teams and partners, analyzing insights and trends from our data to inform decision-making, and developing innovative tools and processes to scale our impact. The partnerships we cultivate are instrumental—they significantly influence Stripe’s ecosystem, and the products born from these collaborations touch millions of users worldwide.
As an Operational Excellence Partner Engineer within the Global Partner Engineering and Operations (PE&O) team, you will be a key driver in optimizing the efficiency, reliability, and scalability of our technical partnerships and programs. This role is focused on identifying operational bottlenecks and areas for improvement across our partner lifecycle and internal workflows. You will achieve this by leveraging data and analytics to gain deep visibility into operational performance, health, and trends. Furthermore, you will be responsible for designing and building the essential tooling and automation solutions needed to streamline processes, reduce manual effort, and proactively address operational challenges. Your contributions will directly enhance the PE&O team's ability to operate effectively at scale, ensuring a seamless experience for our partners and accelerating Stripe's mission to increase the GDP of the internet through robust and efficient technical operations.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.