Hilton Hotels

As a vital member of the Hilton Worldwide Sales (HWS) Sales Support team for the Asia Pacific (APAC) region, you will significantly enhance the team's analytical capabilities and communication strategies. Your key responsibilities will encompass:

• Data analysis and reporting: Conducting thorough data analysis and generating insightful reports to support decision-making processes
• Communication materials: Creating effective communication materials that clearly convey complex information
• Project management: Managing projects that involve close collaboration with Sales stakeholders to drive business objectives

Your role will be instrumental in fostering a data-driven culture and ensuring seamless communication within the team and with external partners.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

Planning Activities

• Sales data analysis – Deriving insights to inform future strategies
• Report design – Designing reports based on current and anticipated business needs
• Education sessions – Planning and designing training themes and sessions
• Sales guidelines implementation – Applying standardized practices for consistency
• Professional development – Planning for personal growth and skill enhancement
• Innovation – Suggesting and planning new solutions for efficiency

Organizing Activities

• Dashboard and report development – Structuring data for easy access and monitoring
• Information organization – Compiling and organizing data for relevance and accuracy
• Hilton Lobby page management – Structuring content for internal visibility
• Meeting coordination – Scheduling and organizing meetings and agendas
• Document management – Organizing and maintaining important documents
• Event planning – Coordinating logistics and resources for events
• Resource management – Managing supplies and ensuring availability
• Inter-office Liaison – Coordinating with other offices for alignment

Directing Activities

• Internal communications – Creating impactful presentations and messages
• Proactive communication – Ensuring timely and relevant team communication
• Sales presentations – Tailoring presentations to customer needs
• Event presentation decks – Creating engaging decks for events
• Call hosting and coordination – Leading calls and managing event feedback
• Education sessions – Delivering and facilitating training
• Event participation – Engaging in events to represent and lead initiatives

Controlling Activities

• Performance tracking – Monitoring KPIs and team performance
• Ad-hoc reporting – Providing timely data for decision-making
• Sales activation reporting – Tracking and reporting on sales initiatives
• Feedback loop – Gathering and acting on feedback for improvement
• Brand standards Compliance – Ensuring consistency in documentation

Supportive Functions

• Administrative support – Assisting the sales team with daily tasks
• Expense and travel management – Managing logistics and compliance
• Department liaison – Facilitating interdepartmental coordination
• Regional support – Supporting regional teams with admin tasks
• Communication (admin) – Handling professional communication
• Additional administrative support – Assisting with broader admin functions

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• Bachelor’s degree (BA / BS)
• 3 years of experience in project management and analytical roles requiring a high level of organization
• Fluency in spoken and written English
• Excellent presentation, written, and verbal communication skills
• Ability to effectively collaborate with team members and external resources
• Experience working in multicultural or international settings
• Demonstrate the highest standards of ethical behaviour and maintains absolute discretion with sensitive information
• Ability to take initiative to identify, prioritize, and implement actions required to achieve functional goals
• Strong organizational skills with the ability to manage multiple projects and work effectively under time and resource constraints
• Maintain a team-oriented approach by showing cooperation and support to colleagues in pursuit of department goals
• Ability to read, analyse, and interpret data
• Open-minded, flexible, creative, and proactive in resolving issues
• Highly motivated, committed, and enthusiastic, with a willingness to learn new skills and knowledge
• Maintain a high level of professionalism in interactions with customers and internal stakeholders, whether face-to-face, on the phone, or via other channels
• Advanced knowledge of Microsoft Office and basic to intermediate knowledge of sales tools
• Flexibility to travel (2-3 times a year)

It would be useful if you have:

• 3 years of experience in event management and experience in organizing and executing events
• Previous international work experience is advantageous
• Advanced Excel skills and proficiency in sales systems (e.g. Salesforce) and processes
• Working knowledge of at least one other Asian language (e.g. Chinese, Japanese, Korean) to support the APAC market

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!