Appian

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

As a Senior Quality Engineer focused on performance testing you will ensure high quality and timely delivery of Appian applications to customers, being responsible for designing, implementing, executing, and analyzing tests to ensure performance, scalability, and reliability standards are met across diverse Appian applications.

Champion understanding changes from the customer perspective and ensuring quality is an integral part of the team decision process. Strives to understand non functional requirements and complex system interactions and dependencies that can cause quality and performance issues and ensures engineers account for them in their design and testing. Collaborate with cross-functional teams to implement performance improvements.

You must have 5+ years experience of software testing to be considered for this role.

Responsibilities

• Test design and execution:
  • Design and implement performance test strategies and plans aligned with Appian development practices.
  • Develop and implement performance test scripts, and scenarios.
  • Execute load, stress, endurance, spike, and scalability tests using appropriate tools (e.g., Locust, JMeter).
  • Design and prepare test data to support test requirements.
  • Work with other scrum team members to define and review Acceptance Criteria for the given application.
  • Build, maintain and improve test artifacts for rapid and efficient reuse by the Appian Customer Success Test capability.
• Monitoring and Metrics:
  • Monitor system performance and resource utilization during tests against predefined benchmarks.
  • Collect various metrics, such as response time, throughput, error rate, and resource usage.
• Performance Analysis and Reporting:
  • Analyze test results, identify performance bottlenecks and work closely with developers, architects, and platform engineers to recommend optimizations.
  • Perform analysis, research, and troubleshooting of performance defects and aid in the documentation of defects and anomalies.
  • Ensure complete and timely reporting of bugs and test results, including metrics and proposed solutions, to project stakeholders.
• Troubleshooting and Resolution:
  • Effectively and efficiently determine root causes of leaked defects.
  • Support existing features by performing regression testing when bugs are resolved.
• Test Environment Management:
  • Set up and maintain performance testing environments, integrating with CI/CD pipelines.
  • Ensure the test environment accurately reflects the production environment.
• Continuous Improvement:
  • Continuously learn and develop new skills and best practices to enhance the Appian Customer Success Performance Testing capability.
  • Educate and mentor cross-functional teams on performance engineering principles in Appian low-code development.

Qualifications

• 5+ years of relevant experience (e.g., Quality, Test, Performance, or Software Engineer) with at least 2 years specifically in performance testing roles.
• Strong hands-on experience testing APIs and web/mobile applications with performance testing tools, specially Locust and JMeter.
• Performance Testing Certifications (e.g., ISTQB® Performance Testing (CT-PT) certification, HP LoadRunner Certification, Certified JMeter Engineer) preferred.
• Solid knowledge of CI/CD tools (e.g., Azure DevOps, Jenkins, GitLab).

Education

• B.S. in Computer Science, Engineering, Information Systems, or related field.

Working Conditions

• Opportunity to work on enterprise-scale applications across different industries.

This role is based at our office at WTC 11th floor, Old Mahabalipuram Road, SH 49A, Kandhanchavadi, Kottivakkam, Chennai, Tamil Nadu 600041, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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