Associate Director, IT Media Services Solutions Architect

Harvard University

Education
Benefits
Qualifications
Special Commitments

Additional Qualifications and Skills

  • Minimum of 7 years of professional experience in AV/IT technology architecture, systems design, or equivalent.
  • Demonstrated success leading complex, multi-stakeholder AV projects in dynamic environments.
  • Strong knowledge of enterprise AV systems and classroom technologies in higher education.
  • Advanced proficiency in Microsoft Office (especially Excel), Smartsheet, and ServiceNow or similar platforms.
  • Expertise in Agile and Waterfall project management methodologies.
  • Strong communication, team leadership, and client service skills.
  • Ability to synthesize technical complexity into strategic insights for non-technical audiences.
  • Preferred:
  • Industry certifications including CTS, CTS-D, PMP, ITIL v4, and Scrum.
  • Experience working in higher education or similarly complex organizational settings.
  • Familiarity with hybrid learning environments and digital pedagogy.
  • Experience working with Generative Artificial Intelligence.
  • Experience with the delivery of Media Services

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Working Conditions

  • Work is performed in an office setting

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Additional Information

Learn more about our work culture and see yourself at Harvard Kennedy School.

We regret that the Harvard Kennedy School does not provide visa sponsorship.

This is a hybrid position based on our campus in Cambridge, MA. As a campus-based institution, we place a high value on the in-person experience, cross-team collaboration, and strong community building in order to create a vibrant campus for our students, faculty, staff, and research fellows. The position is required to work in-person on campus a minimum of three days per week during the academic year. Specific days and schedule will be determined between you and your manager.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Salary Range: $102,300 - $179,100

Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity,

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.,

Commitment to Equity, Inclusion, and Belonging

Harvard Kennedy School’s Mission and Commitment to Diversity, Equity, and Anti-Racism

At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership—because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies. Learn more about Harvard Kennedy School’s commitment to Diversity Equity, and Anti-Racism.

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Confirmed 28 days ago. Posted 30+ days ago.

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