Facility: Mercy Hospital of Buffalo

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: Yes

Work Schedule: Days

Hours:

0800-1600

Summary:

Serves as a resident expert on the PACS system(s), knows capabilities of and processing needs of the system, responds to department practice/needs and ensures optimal use of system(s) through coordination with user staff. Provides training and consulting services for installed applications. Ensures appropriate coordination/integration between Hospital systems and the PACS. Responsibilities include PACS system maintenance, management support and trouble-shooting. Provides technical and functional analysis, system building, and support during system implementation. Troubleshoots problems and issues with PACS systems, analyzes issues, performs and documents resolution, and responds to customer requests. Prepares specifications and documentation related to PACS system implementation or revisions. Provides primary support responsibility for the PACS system. Serves as the liaison with the PACS software vendor for questions, issues, implementation and operation audits. Serves as primary liaison between Radiology Department, IS, Imaging equipment and related service vendors for PACS issues. Works directly with Radiology Management to ensure the PACS meets the continually evolving Business need.

Responsibilities:

EDUCATION

• Bachelor's degree in computer sciences, electrical engineering, radiological sciences or related fields strongly preferred, or 6-8 years equivalent business experience

EXPERIENCE

• At least three (3) years of experience in radiology or support of radiology work preferred
• A minimum of four (4) to six (6) years of computer systems analysis and design, or equivalent Information Systems experience required
• Two (2) to three (3) years of healthcare experience highly recommended

KNOWLEDGE, SKILL AND ABILITY

• Technical knowledge of Siemens computer applications strongly preferred
• Excellent verbal and written communications skills
• Demonstrated skills with personal computer applications
• Ability to organize, prioritize, and coordinate multiple tasks
• Ability to work independently with minimal supervision
• Ability to establish good working relationships with hospital staff at all levels
• Ability and means to travel among CHS sites, including valid NYS drivers license
• Demonstrated track record of project and system documentation
• Demonstrated track record of facilitating discussions and decision making
• Demonstrated ability to proactively analyze and anticipate impacts of any changes or modifications, technical or operational to a c Demonstrated knowledge of PACS systems analysis concepts, techniques, tools, and standards required
• Demonstrated knowledge of Radiology applications and the integration between the Radiology system and the PACS system

WORKING CONDITIONS

• Normal heat, light space, and safe working environment; typical of most office jobs