Catholic Health Systems

Facility: Mercy Hospital of Buffalo

Shift: Shift 3

Status: Part Time w/Benefits FTE: 0.400000

Bargaining Unit: CWA Local 1133

Exempt from Overtime: Exempt: No

Work Schedule: Nights with Weekend and Holiday Rotation

Hours:

11:00pm-7:00am

Summary:

Under the direction of the Director of Admissions, and according to specific procedures, the telephone operators operate a console telephone switchboard in order to relay incoming, outgoing and interoffice calls; performs various hospital communications and clerical duties.

Responsibilities:

EDUCATION

• High School diploma or GED
• One year switchboard experience, preferably in a Hospital setting.

EXPERIENCE:

• Must possess excellent/effective communication/interpersonal skills
• Must be able to deal with the Public, Medical Staff and Hospital Personnel in a courteous and professional manner
• Must be able to work under stressful conditions and have the ability to exercise good judgement in decision making.

WORKING CONDITIONS

• Must possess the stamina for sitting for prolonged periods of time