The Smithsonian Institution

Summary

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in one of the Smithsonian Institution (SI) facilities serviced by the Office of Facilities Management (FM). The Office of Facilities Management is responsible for all Smithsonian facilities, many of which are designated as historic and all of which are visited by millions of people each year.

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Duties

The Supervisory Facility Operations Specialist is responsible for providing leadership, direction, planning, management and administration of complex facilities management, operations and maintenance functions within a zone.

In this position, you will:

• Plan, direct, oversee, evaluate and adjust the work of the zone through subordinate supervisors and/or managers.
• Perform a wide and complex range of technical and administrative building and facilities management services, including custodial and laborer services; operation, planned (predictive and preventive) and unplanned routine maintenance and repair of building systems (including heating, ventilating, air conditioning, electrical, painting, structural and plumbing), support for special events, pest control, snow removal, and agreed-upon exhibit or program support.
• Develop or lead the development, evaluation and improvement of Smithsonian-wide standards, policies, plans and programs (such as Smithsonian-wide policies or standards for maintenance practices in historic facilities, cleaning and rigging operations used with certain kinds of museum collections, or policies and processes for monitoring, analyzing and measuring organizational performance related to facilities operations and maintenance).
• Advise Building Director(s), occupants and OFMR and serves as liaison with other SF organizations on facility planning and management issues including construction, renovation, safety, space management, facility management policy, and maintenance.
• Develop, implement, control and identify potential problems related to safety programs; coordinates and reviews the overall safety program for the zone and ensures effectiveness of safety initiatives, programs, policies, practices and procedures.
• Develop, coordinate and monitor the budget of the zone. Participates in justifying manpower and dollar resources.
• Assures that subordinate supervisors effectively carry out their personnel management responsibilities and administers a variety of policies to achieve management objectives in such areas as labor-management relations, employee development and training initiatives, diversity, and equal employment opportunity.

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Requirements

Conditions of Employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service

Conditions of Employment

Qualification requirements must be met by the closing date of the announcement.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.

Qualifications

Experience for Grade 14:

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-13 level in the Federal Service. For this position specialized experience is defined as providing leadership, direction, planning, management and administration of complex facilities management functions.

Experience for Grade 15:

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-14 level in the Federal Service. For this position specialized experience is defined as developing plans, policies, and procedures for facility maintenance and operations; monitoring and evaluating the effectiveness of operations and programs, working with systems operations and maintenance, historic preservation, financial, personnel, and program management techniques; and providing leadership, direction, planning, management, and administration of complex facilities management functions.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Additional information

• This position is not included in the bargaining unit.

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

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• Benefits
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• The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.
• Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.
• Flexible Spending Accounts - https://www.fsafeds.com/
• Health Insurance - http://www.opm.gov/insure/health/index.asp
• Leave - http://www.opm.gov/oca/leave/index.asp
• Life Insurance - http://www.opm.gov/insure/life/index.asp
• Long Term Care Insurance - http://www.ltcfeds.com
• Retirement Program - https://www.opm.gov/retirement-services/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job-related competencies below:

1. Skill in directing building management and/or facilities operations and maintenance functions for a large, complex building or a complex of buildings.
2. Knowledge in building management and facilities operations and maintenance including facilities with heavy public visitation facilities which must be maintained within exacting environmental conditions, and/or facilities of historic or monumental nature.
3. Ability to manage and supervise a diverse, multi-skilled workforce including developing high morale; attracting, retaining, motivating and providing guidance to staff; workforce analysis; staff development; and implementing EEO/Affirmative Action policies and programs for a highly performing team.
4. Ability to develop building operations and maintenance standards, and management systems and policies for producing scheduling, work prioritization, work process, and resource planning, such as consulting with outside organizations, relevant publications, developing standards or making presentations through professional societies.
5. Ability to communicate effectively to build cooperative relationships, negotiates solutions, provide customer service, and gain acceptance of plans and solutions.

Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:

• Best Category - Meets the minimum qualification requirements and excels in most of the job-related competencies above.
• Better Category - Meets the minimum qualification requirements and satisfies most of the job-related competencies above.
• Good Category - Meets the minimum qualification requirements but does not satisfy most of the job-related competencies above to a substantive degree.

This category rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

You may preview questions for this vacancy.

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How to Apply

Click on the "Apply Online" button on the upper right side of the page. Please Note:

• You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
• You may submit required documents by uploading them online during the application process.
• The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
• If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

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Agency contact information

Shontel Ruiz

Phone

202-633-6997

TDD

202-633-6409

Email

ruizs@si.edu

Address

SMITHSONIAN

Office of Human Resources

POB 37012, 600 Maryland Avenue, MRC 517

Suite 5060

Washington, District of Columbia 20013-7012

United States

Next steps

At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed.

Additional Information:

• Tips on applying for Smithsonian jobs are available at https://www.si.edu/OHR/howtoapply.
• The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized.
• The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).

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