The Smithsonian Institution

Summary

This position is located in the Facilities Management (FM), Office of Facilities Management and Reliability (OFMR). The Facilities Management provides the full range of building services through eight maintenance and operation zones averaging in size from 750,000 to 1.5 million square feet.

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Duties

The Supervisory Assistant Facilities Operations Specialist is responsible for providing a variety of building management services from 250,000 to 10 million visitors per year in buildings that may include restaurants, museum gift shops, an IMAX Theater, auditoriums and daycare centers.

In this position, you will:

• Plan and carry out building management and facilities operations and maintenance.
• Supervise from 15 to 100 permanent SI employees (building services workers, equipment operators, maintenance mechanics, crafts and trades, administrative staff and operating engineers) as well as contractor services. Develop and plan staffing requirements, work schedules, priorities, training, and evaluation of all subordinate staff for improving employee skills.
• Strategize and coordinate information from the automated facility system to manager reimbursable work, work tickets and requests for building services for the tenants of units.
• Update and obtain reports and performs analyses through the use of the automated database system.
• Coordinate between occupants and support units for all work requests, including crafts and trades, custodial, laborer, communication services, etc. Provide oversight of coordination for receiving, evaluating, directing, processing, and following up on all work requests from occupants. Review all work requests for consistency with facility standards and policy as regards safety, security, design and appearance, facility engineering and collections management.
• Provide information and liaison regarding physical plant programs and related matters to occupants of facilities, the SI at large, and visitors.

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Requirements

Conditions of Employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

Qualification requirements must be met by the closing date of the announcement.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.

Additional Requirements:

Must be available for emergency notification on a 24-hour basis and report to the facilities as needed.

Qualifications

Experience:

For the GS-11: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-9 level in the Federal Service. For this position, specialized experience is defined as administrative management, leadership, communications, facility management to include cleaning, and overall building maintenance and customer service for the tenants/occupants.

For the GS-12: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-11 level in the Federal Service. For this position, specialized experience is defined as facility management to include operations and maintenance, communications, health and environmental safety, project management, leadership, and property control.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Or Education for the GS-11 ONLY: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in engineering, industrial arts, property management, or business administration may be substituted to meet the experience requirements.

Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards. Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.

Additional information

• This position is not included in the bargaining unit.

Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Office of Human Resources. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

• Position title;
• Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
• Agency; and,
• Beginning and ending dates of appointment.

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

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• Benefits
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• The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.
• Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.
• Flexible Spending Accounts - https://www.fsafeds.com/
• Health Insurance - http://www.opm.gov/insure/health/index.asp
• Leave - http://www.opm.gov/oca/leave/index.asp
• Life Insurance - http://www.opm.gov/insure/life/index.asp
• Long Term Care Insurance - http://www.ltcfeds.com
• Retirement Program - https://www.opm.gov/retirement-services/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants for this position may be evaluated in multiple stages. The first stage is an evaluation of your responses to the online multiple-choice questions that assess your experience, education, and/or training for the job related competencies below:

• Knowledge of Facility Management principles, issues, methods, and problems related to building management and facilities operations and maintenance for facilities with heavy public visitation, facilities which must be maintained within exacting environmental conditions and/or research facilitates of historic or monumental nature.
• Ability to supervise, manage and motivate a diverse range of personnel.
• Knowledge of techniques and skills involved in facility management including building maintenance, operations, cleaning, and construction.
• Skill in development implementation, application, and maintenance of computerized methods of planning, financial management, facilities management and environmental control systems.
• Ability to communicate clearly and concisely in writing, to a wide range of individuals and organizations (i.e. memos, reports and emails).
• Ability to communicate clearly, concisely and persuasively in speech to a wide range of individuals and organizations.

Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:

• Best Category - Meets the minimum qualification requirements and excels in most of the job-related competencies above.
• Better Category - Meets the minimum qualification requirements and satisfies most of the job-related competencies above.
• Good Category - Meets the minimum qualification requirements but does not satisfy most of the job-related competencies above to a substantive degree.

This category rating process does not add veterans' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

You may preview questions for this vacancy.

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How to Apply

Click on the "Apply Online" button on the upper right side of the page. Please Note:

• You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
• You may submit required documents by uploading them online during the application process.
• The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
• If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

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Agency contact information

Susie Cunningham

Phone

202-633-6716

Email

CunninghamLS@si.edu

Address

SMITHSONIAN

Office of Human Resources

POB 37012, 600 Maryland Avenue, MRC 517

Suite 5060

Washington, District of Columbia 20013-7012

United States

Next steps

At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed. Additional Information:

• Tips on applying for Smithsonian jobs are available at https://www.si.edu/OHR/howtoapply.
• The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized.
• The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).

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