Workload: 100%
Are you passionate about communication and digital tools? Join us as a User Adoption Intern to help improve the experience of Axpo employees using our IT platforms. Based in Madrid, you’ll work at the intersection of training, user support, and internal communication, helping shape how teams adopt and use digital tools effectively.
What you will do:
- Support user enablement by creating engaging training materials and user guides
- Assist with onboarding sessions and provide hands-on IT tool support
- Track adoption metrics and collect user feedback to drive improvements
- Create internal communications like videos, newsletters, and event content
- Coordinate with internal teams to meet knowledge-sharing needs
- Provide basic troubleshooting and escalate issues when needed
What you bring & who you are:
- Bachelor’s degree in Communications, Marketing, Digital Media, or related field
- Basic knowledge of Microsoft 365 (SharePoint, Teams, OneDrive)
- Familiarity with Confluence is a plus
- Strong communication skills and user-centric mindset
- Proactive, curious, and self-motivated team player
- Fluent in English; knowledge of (Swiss) German is a plus
About the team:
You’ll work with Axpo’s User Adoption team, collaborating across departments to make digital tools more intuitive and accessible. We promote a culture of continuous learning, with the shared goal of boosting digital productivity across the company.
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