Washington Regional

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Emergency Room Admitting Specialist I reports to the Admissions Manager. This position is responsible for ensuring patient demographic information collected is accurate and entered into the billing system for outpatient and inpatient encounters. This position will be cross trained to function in various admissions areas.

Essential Position Responsibilities

• Engage with patients, guests, and coworkers in a positive and professional manner
• Ensure compliance with HIPAA policy
• Escort and/or transport patients to their appropriate destination
• Continuously monitor dedicated physician hotline for timely encounter creation
• Ensure accuracy and completion of registration information via the appropriate software
• Obtain picture ID of patient to ensure adherence to the Red Flag Rule
• Obtain all necessary documents and signatures and scan into the appropriate systems
• Coordinate bed placement and physician orders with Bed Control while communicating any delays to the patient and/or family and leadership
• Prepare estimate of services owed by patient according to specific payor contract, prepares payment arrangements with guarantor, and collects upfront payment, as necessary
• Reconcile daily cash collection and present findings to the Cashier
• Perform daily census reconciliation
• Resolve all registration edit errors daily

Qualifications

• Education: High School Diploma or GED
• Licensure and Certifications: N/A
• Experience: Minimum 1 years’ experience in a previous medical office setting, preferred. Familiarity with medical terminology, CPT, and ICD10 coding, preferred.

Work Environment: This position will spend 80% of the time sitting while performing work in a standard office environment and 20% of work time standing and/or walking short frequent distances with occasional lifting, bending, pushing and/or pulling up to 50 lbs. This position may be exposed to communicable disease and body fluids.

Qualifications

• Education: High School Diploma or GED
• Licensure and Certifications: N/A
• Experience: Minimum 1 years’ experience in a previous medical office setting, preferred. Familiarity with medical terminology, CPT, and ICD10 coding, preferred.