American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

American Express is one of the world’s leading payments companies and provides customers with access to products, insights and experiences that enrich lives and build businesses. Our “closed-loop” network includes card-issuing, merchant-acquiring and card network businesses. Around the world we provide financial products and services to a broad range of customers, including consumers and businesses of all sizes. Founded in 1850 and headquartered in New York, American Express has a heritage built on service and sustained by innovation.

When you join #TeamAmex, you become part of a diverse global community of over 60,000 colleagues. Your contributions to supporting, promoting, and enhancing our brand will have a significant impact on how we continue to support our customers, communities, and colleagues now and into the future.

International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organisation.

This exciting internship position will be responsible for actively supporting the International Control Management issuing teams on a wide variety of initiatives to deliver on its business objectives, and for ensuring it is executing effectively against local and central control and compliance expectations.

Training Objectives:

• Support the International Control Management issuing teams by performing analysis and monitoring of key Risks, Issues, and Changes
• Learn how to monitor of Operational Risk control metrics and provide metrics analysis
• To gain experience in assessing areas of opportunity to increase Control Management efficiency that will lead to (i) enhancing existing processes and/or (ii) eliminating nonvalue added activities
• Support on key initiatives and projects end to end
• Support, along with the Control Management issuing teams in the preparation and coordination of presentations, committees, BURs, audits, among others

Desirable Qualifications/Skills & Experience:

• Excellent attention to detail and quality; strong analytical and problem-solving skills
• Action-oriented contribution that demonstrates a highly collaborative approach to solving problems
• Resilient team player with the ability to develop relationships with leaders, peers, and other stakeholders across the organization
• Well-developed communication and interpersonal skills
• Self-motivated, self-driven and comfortable individuals who can navigate and work in a complex, fast paced environment, often with strict deadlines and commitments
• Fluent in English and Spanish (both spoken and written)

American Express is a global organization and as part of your application, please submit your CV in English, as this role requires candidates to demonstrate proficient English writing, reading, and oral communication skills.

More Information:

• Type of internship: Hybrid
• Starting Date: July 2025
• Location: Madrid
• Duration: 6 months (+ potential to extend for an additional 6 months)

For Recent Graduate Students:

Alongside your internship you will be enrolled on programme coordinated by Fundación Universidad Empresa (FUE). This programme will allow students to focus on productivity, adaptive management and innovation, to apply their theoretical knowledge in a real-world setting, collaborating directly on the management and optimization of commercial processes. The student will develop essential skills in project management, data analysis, and negotiation, which are critical for future integration into the labor market.

To enroll in the programme, the candidate must have completed the degree or due to submit the final degree project, or the final degree project plus 9 ECTS max.

For Undergraduate Students:

If you are an undergraduate student, your university will need to agree that you can commit to 35hours per week. Please ensure you check this with your university prior to applying.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.