This is a re-advertisement of JC-463735. If you previously applied under JC-463735, you would need to re-apply under this new Job Control, JC-480774 in order to be considered.
Why Join DHCS?
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!
About this Role:
The Section Chief, Policy & Operations will act in a "chief of staff”-like role for the Health Care Financing Deputy Director’s Office – leading a small team of analysts to provide executive-level policy analysis, support strategic decision-making, and improve program operations. Health Care Financing at DHCS designs how we pay health care providers and health plans to economically and efficiently purchase health care services and align financial incentives to improve outcomes. Health Care Financing has over 300 staff and directs payment policy totaling over $150 billion annually for 15 million Californians.
The candidate must bring strong technical expertise to guide and mentor staff in producing high-quality quantitative analyses—such as fiscal models and cost-benefit evaluations—and distilling complex findings into clear, concise, and executive-ready written products. Familiarity with state and federal health care policy, particularly Medi-Cal/Medicaid, is preferred. However, candidates with robust analytical experience in other policy areas—such as social services, education, energy, or transportation—who are eager to learn and apply their skills to health care financing are encouraged to apply. The ideal candidate will bring professional experience and possess the analytical and technical skills typically acquired through graduate-level training in Public Policy, Public Health, Economics, or a related field.
This recruitment is for the inaugural Section Chief, offering the exciting opportunity to recruit and build out a new policy team. Furthermore, the Section Chief will lead the modernization of an existing administrative services unit to better support the Deputy Director’s Office and operating divisions.
Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process!
This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming this position, annually by April 1, and when leaving this position.
This advertisement has been posted as "Until Filled". Application review cut-off dates are on the first and third Monday of every month. If a Monday falls on a holiday, then the deadline to apply will be extended to the next day.
You will find additional information about the job in the Duty Statement.
This position offers a hybrid work schedule as outlined in the telework information section below; the amount of telework is based on the operational business needs. Beginning July 1, 2025, pursuant to Executive Order N-22-25 issued March 3, 2025, and California Department of Human Resources (CalHR) Statewide Guidance issued March 13, 2025, DHCS team members generally will be required to report in-person a minimum of four days per week unless exempted/excepted.
You will find the Minimum Requirements in the Class Specification.
Job Code #:
JC-480774
Position #(s):
803-017-4801-003
Working Title:
Section Chief, Policy & Operations Support (Hybrid Option)
Classification:
STAFF SERVICES MANAGER II (SUPERVISORY)
$7,643.00 - $9,496.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.
DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
Simple Application Steps:
If you are interested in this position, complete the following simple steps:
1. Review the education and experience minimum qualifications (MQ’s) of the Staff Services Manager II Staff Services Manager Series - CalHR. See the Minimum Requirements section below.
2. Complete the statement of qualifications by clicking “Apply Now” above. See below for detailed application instructions.
3. Submit your application package with all required documents - see the "Required Application Package Documents" section below.
4. Once you have applied, take the Staff Services Manager II 9PB16.PDF (ca.gov) Examination.
Statement of Qualifications Requirement Section:
Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience, qualify them for the position.
The SOQ serves as documentation of the applicant’s ability to present information clearly and provide DHCS additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ.
The SOQ must be typewritten on letter-sized paper (8.5" x 11") and submitted as a Microsoft Word or Adobe PDF file.Responses must use no smaller than a 12-point font, single-spaced and be no more than two (2) pages in length. Additional pages will not be reviewed. Each page must be identified by full name in the top right corner. Responses must be complete, specific, clear, and concise.
Questions:
1. What skills, qualifications, and experience make you an ideal candidate for this role, and why does this role specifically interest you?
2. Describe a specific experience where you developed a quantitative policy analysis (such as a fiscal impact model, cost-benefit analysis, or economic forecast) and communicated the findings of this analysis (such as in a report or presentation). Describe the techniques and methodologies you used.
3. Describe a specific leadership experience where you managed a new project, improved program operations, and/or developed a new team. Include specific examples of your leadership methods and their impact on your team.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Health Care Services
Mailing
Attn: Certification Technician
M.S. 1300
P.O. Box 997411
Sacramento, CA 95899-7411
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Health Care Services
Drop-Off
1501 Capitol Avenue, Suite 71.1501
Sacramento, CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:
Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:
Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary
DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.
We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position.
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Megan Yim
(916) 345-7610
Megan.Yim@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Currently, the DHCS standard for hybrid work is a minimum of two days per week in-person and site-based and up to three teleworking days per week in accordance with the DHCS’ Telework Program and Government Code sections 14200 – 14203. This position may be eligible for telework up to five days a week, contingent on operational business needs. Telework is available to California residents, and proof of residency may be required. The amount of telework is at the discretion of the Department and is subject to change.
The DHCS office location for this position is 1501 Capitol Avenue, Sacramento, CA 95814
Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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