Customer Quality Engineer/Manager

The Customer Quality Engineer/Manager is an important customer-facing, hands-on role within the Global Customer Quality Engineering (CQE) team responsible for customer semiconductor quality requirements and developing customer relationships & partnership alliance.

Reporting to the US Customer Quality Director in the US CQE organization, you will be the main focal point and the voice of the customer for semiconductor quality and reliability. You will be the key customer facing contact to manage customers' quality requirements and developing customer relationships. You will act as the customer quality champion and voice of the customer within onsemi and ensuring customer requirements are understood and met.

The position will require a strong semiconductor quality background as daily collaboration with Sales, Product & Test Engineering, Product Quality, Central Engineering, Manufacturing & BU Operations is needed.

  • Bachelor’s/Masters/PHD in Engineering, Semiconductor/Quality, Electrical, Electronics, Mechanical Engineering, or relevant field with customer-facing skills and experiences.
  • 10+ years in a comparable role for semiconductor quality, Customer Quality, Automotive Quality, Product Quality, Quality Management Systems, PCN Management Reliability Engineering, Failure Analysis, Product & Test Engineering or Production Quality Control in the semiconductor industry. Multiple roles a plus.
  • Background in customer-facing roles and strategic leadership
  • Hands-on skills in Quality tools and methodologies i.e. Is/Is-Not, Fault Tree Analysis, Fishbone, 5-why, 8D, statistics and structured problem-solving techniques.
  • Strong technical problem solving and hands-on skills in quality tools and methodologies, especially Automotive, e.g. APQP, ZVEI, AEC, VDA, PPAP, etc.
  • In-depth knowledge of semiconductor device & package fail mechanisms/symptoms
  • Excellent ability to manage both internal and external dynamic environments and circumstances through influence and negotiation skills to respond to challenging information and situations.
  • Excellent communication, technical writing and presentation skills.
  • Candidate should have a solid quality / engineering background, along with good teamwork and communication skills across worldwide time zones.

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

https://www.onsemi.com/careers/career-benefits

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

onsemi is an Equal Opportunity and Affirmative Action employer. The Company maintains policies and practices that are designed to prevent discrimination or harassment against any qualified applicant or employee to the extent prohibited by federal, state and local laws and regulations. By way of example, discrimination on the basis of race (actual or perceived), ethnicity, color, religion, ancestry, national origin, citizenship, sex, age, marital status, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, or any other characteristic protected by applicable law is prohibited.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Talent.acquisition@onsemi.com for assistance.

Read Full Description
Confirmed 11 hours ago. Posted 28 days ago.

Discover Similar Jobs

Suggested Articles