Slalom

Who You’ll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce Enterprise Delivery – Solution Owner (Toronto)

Slalom is seeking a talented, self-starting Enterprise Salesforce Solution Owner to lead the discovery, implementation, and release phases of complex Salesforce projects. As a Solution Owner you will lead large, complex, enterprise multi-work stream projects with focus on agile delivery execution, quality assurance, strong client relationships, and demonstrated thought leadership. Your primary responsibilities include defining project delivery roadmaps, hands-on management of complex projects with multiple work streams, and building strong partnership with clients.

Providing strong agile leadership early in the product lifecycle has proven to be fundamentally important to a delivery team’s success, directly impacting productivity and effectiveness in a positive way. Slalom Solution Owners help our customers turn ideas into high-performing software across the Salesforce Eco-system.

Solution Owners are lead-from-the-front technology and agile delivery experts deeply dedicated to a technology project. They partner with clients to translate requirements into actionable user stories and lead cross-capability development teams to shepherd those stories into working products, managing scope, timeline, and budget.

Responsibilities:

• Lead Salesforce technical projects through the SDLC process and/or an agile, iterative process.
• Understand the client’s strategic direction and apply it to project team specific outcomes.
• Act as Scrum Master and/or Agile Coach.
• Be the functional and subject matter authority for the solution being developed for the client.
• Work with the Product Owner to define the product by identifying requirements and thinking critically about what will make it successful; ensure user stories effectively communicate the Product Owner’s requirements and are easily consumed by software development teams.
• Collaborate with engineering teams to define and validate the technical approach, strategy and deliverables for the project.
• Estimate effort at varying levels (e.g. high level, work package level) and using various techniques.
• Proactively handle issues and mitigate risk.
• Build client knowledge and credibility quickly.
• Lead, facilitate and attend meetings; provide project status reporting to management; prepare and deliver client presentations and work products/prototypes.
• Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate and address concerns.

Qualifications:

• Bachelor’s Degree or equivalent industry experience.
• 8+ years of experience in Agile Software delivery as a Project, Product or Program Manager, preferably leading Salesforce solutions.
• Experience in all phases of product, software, and testing lifecycles.
• Demonstrated strong knowledge in software delivery: Agile, Scrum, Kanban, SAFe, XP and Lean.
• Experience leading remote teams.
• Broad industry experience.
• Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
• Adaptable self-starter who is skilled at creating structure in ambiguous environments.
• You can employ strong investigative, analytical and interpersonal communication skills, with the ability to work independently or as part of a team.
• Strong leadership skills, including a history of growing leadership responsibility and career growth in process improvement.
• Excellent verbal and written communication skills with audiences of all levels.
• Ability to actively identify risks, and drive action to mitigate and resolve issues.
• You embrace challenging situations and enjoy solving complex problems.
• Strong organizational skills and the capability to interpret and handle a vast array of information.
• Strong problem-solving and leadership skills with the ability to speak to cross Cloud functionally in a fast-paced and rapidly changing work environment.
• Demonstrated skills in helping negotiate priorities and resolving conflicts among project stakeholders.
• A Background in large integration projects with multiple 3rd party systems.
• Experience delivering multi-cloud Salesforce projects
• Salesforce Certified Admin or other Salesforce certifications (highly preferred)
• Prior Consulting Experience (highly preferred but not required).

Tangible perks

• Competitive compensation package
• $100 cell phone monthly reimbursement
• Registered Retirement Program (RRSP) & Employer Matching
• Tax-Free Savings Account (TFSA)
• Annual “Thrive Well-Being” Gift Card
• Family planning/ Fertility Benefit
• Maternity/Parental Leave Top-Up
• Medical & Dental Benefits
• Life and AD&D Insurance
• Access to Supplementary Life and AD&D Insurance
• Access to the Employee Assistance Program (EAP) and Inkblot Therapy
• And more!
• All benefits are subject to eligibility requirements

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Please note if you are hired at Slalom you will be required to complete a background check.