iCIMS

Job Overview

We are seeking a strategic and hands-on Manager of Business Intelligence (BI) and Data Governance to lead the development and execution of our enterprise-wide data strategy. This role will oversee data governance frameworks, manage modern BI platforms, and ensure the integrity, availability, and usability of business-critical data. Reporting into senior leadership, this role plays a pivotal part in shaping data-informed decision-making across functions including Finance, Revenue Operations, Product, and more.

The ideal candidate is a technically proficient and people-oriented leader with a deep understanding of data governance, cloud data architecture, and SaaS KPIs. They will drive stakeholder engagement, enablement, and adoption of data tools and insights, with a focus on building scalable, trusted, and observable data systems.

About Us

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Responsibilities

Data Governance Leadership:

• Establish and maintain a comprehensive data governance framework that includes data quality standards, ownership models, data stewardship processes, and compliance alignment with regulations such as GDPR and SOC 2.

Enterprise Data Architecture:

• Oversee data orchestration across Salesforce (SFDC), cloud-based data warehouses (e.g., Databricks, Snowflake, or equivalent), and internal systems. Cross collaborate with data engineering team for the development and optimization of ETL pipelines to ensure data reliability and performance at scale.

Team Management & Enablement:

• Lead and mentor a team of BI analysts, and governance specialists. Foster a culture of collaboration, continuous learning, and stakeholder enablement to increase data adoption across the organization.

BI Strategy & Tools Management:

• Own the BI toolset (with a strong emphasis on Tableau), and define standards for scalable dashboard design, self-service reporting, and analytics enablement. Evaluate and incorporate additional platforms (e.g., Power BI, Looker) as needed.

Stakeholder Engagement & Strategic Alignment:

• Partner with leaders in Finance, RevOps, Product, and other departments to align reporting and data strategy with business objectives. Translate business needs into scalable reporting solutions and drive enterprise-wide adoption through clear communication and training.

Data Quality & Observability:

• Implement data quality monitoring, lineage tracking, and observability tools to proactively detect issues and ensure data reliability and trustworthiness.

Documentation & Transparency:

• Create and maintain robust documentation for data processes, pipeline architecture, code repositories (via GitHub), and business definitions to support transparency and auditability for technical and non-technical users.

Executive-Level Reporting & Insight:

• Design and maintain strategic dashboards that surface key SaaS performance indicators to senior leadership and the board. Deliver actionable insights to support company-wide strategic decisions.

Continuous Improvement & Innovation:

• Stay current with trends in data governance, BI technologies, and AI. Proactively recommend and implement enhancements to tools, processes, and governance maturity.

Qualifications

• Data Governance Expertise: Proven experience implementing data governance frameworks, compliance standards, and ownership models across cross-functional teams.
• SQL Expertise: Advanced SQL skills with a strong background in ETL/data pipeline development across systems like Salesforce and enterprise data warehouses.
• BI Tools Mastery: Expertise in Tableau for developing reports and dashboards. Experience driving adoption of BI best practices across a diverse user base.
• Salesforce Data Proficiency: Deep understanding of SFDC data structure, reporting, and integration with downstream systems.
• Version Control & Documentation: Hands-on experience with GitHub and best practices in code versioning and documentation of data pipelines.
• Leadership & Stakeholder Communication: 3+ years of people management experience with a track record of team development and stakeholder engagement.
• Analytics Experience: 8+ years of experience in analytics roles, working with large datasets to derive insights and support executive-level decision-making.
• Programming Knowledge: Proficiency in Python for automation, data manipulation, and integration tasks.
• SaaS Environment Acumen: Deep understanding of SaaS metrics, business models, and executive reporting needs.
• Cross-functional Collaboration: Demonstrated success in partnering with teams like Finance, Product, and RevOps to meet enterprise reporting and insight goals.

EEO Statement

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com.

Compensation and Benefits

Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits