Universal Parks & Resorts

Universal Destinations & Experiences Internship Program:

• Applications Close: June 20th, 2025, at 11:55PM ET. Submit your application as soon as possible – don’t delay!
• Spring 2026 Program Dates: Approximately January 2026 – April 2026.

JOB SUMMARY:

The Digital and Experience Development team is focused on driving product strategies to evolve and enhance the Guest experience across Universal Destinations & Experiences. The primary function of this role will be to support new capabilities across the entire product lifecycle, from product strategy, planning, definition, delivery, and implementation. In this internship the Intern will have the opportunity to work alongside industry professionals to gain valuable knowledge, skills, and networking opportunities associated with our Product team. The intern's focus would be on our data products.

MAJOR RESPONSIBILITIES:

• Drives detailed product Feature definition, including functional and non-functional requirements with a focus on data requirements.
• Supports product implementation across the domestic or international theme park sites, capturing site specific functional requirements in partnership with on-site stakeholders.
• Defines and documents product user stories to enable technical design, development, and testing.
• Participates in scrum team Agile ceremonies, including sprint planning, daily-stand ups, and retrospectives.
• Represents and supports the data aspect of a given product or product component as the ongoing subject matter expert.
• Gains exposure to database management, usage of SQL, and understanding ETL processes. Stretch exposure to R programming language.
• Provides peripheral support in daily tasks for the current data product phases including data project intake and requirement gathering.
• Supports the Digital Product Owner establish the product roadmap and coordinate with key partners to manage product delivery and implementation timelines.
• Partners with Digital Product Managers to ensure product dependencies and integration points are considered during roadmap and release planning.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.

PREFERRED SKILLS & KNOWLEDGE:

• Preferred majors include: Business Administration, Computer Science, Engineering, Information Technology, Management Information Systems, or similar.
• Preferred coursework completed: Project Management, Product Management, Business Strategy, Data Engineering, or similar.

Please note the following:

• This internship will be an in-person experience, based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than April 2026.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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