Warner Music Group

Copyright Analyst/Assistant

Job Description:

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

A little bit about our team:

Together with our Royalty and Income Tracking teams, the Copyright Team is part of our Administration division at Warner Chappell. The team is the custodian of our copyrights, responsible for the administration of all locally signed agreements and associated copyrights as well as maintaining the integrity of our extensive back-catalogue and performs an important role in completing the final step of the end-to-end music value chain at Warner Chappell.

Your role:

We’re looking for a forward-thinking, self-motivated administrator to join our Copyright team, based in Kuala Lumpur. Reporting to local management, the position provides the opportunity to gain well-rounded experience across all areas of copyright, the foundation of music publishing. You will get to work as part of a future-facing administration team, building relationships across our writer client community, international affiliates and local performing and mechanical collection societies, through work that will include researching and answering queries, investigating and resolving duplicate claims and disputes, registering works and agreements and providing support in the review and resolution of income suspense and error files.

Here you’ll get to:

• Understanding of performance rights organisation, international collection society structures and their licensing/distribution processes
• Administrator company account for YouTube CMS and other service providers
• Knowledge of CWR, ISRC, ISWC & IPI etc
• Analyze on matching reports and feedback to our matching partners
• Ability to write scripts to automate tasks
• Create and maintain accurate deals and works within Warner Chappell’s bespoke copyright and royalty system Tango, ensuring efficient and timely registration of our writers’ works
• Audit society registrations of the Warner Chappell catalogue globally, ensuring works are correctly registered, querying unnotified and merging works as required
• Manage society counter claims and catalogue disputes, including in-depth research to determine WCM’s legal rights, working to release income held for copyrights in society suspense globally
• Troubleshoot copyright enquiries, providing assistance to our legal, finance and creative teams as needed
• Review and resolution of quarterly internal error and suspense files. Self-serving report generation, analysis summaries for management and working collaboratively to resolve and reduce file values
• Oversee weekly compilations of new releases and chart activity, regarding all WCM Deal Signing Territory’s copyright interests
• Provide a high-level of customer service to our clients. Respond to client queries in a courteous and timely manner, investigating and resolving queries as required
• Update and maintain WCM’s central filing records
• Handling WCM copyright claims back and return the claim file to source
• Act as a point of contact for incoming internal and external queries and liaise internally to resolve
• Initiate new processes and contribute ideas toward system enhancements
• Work interdepartmentally, collaborating with colleagues in different departments to streamline and improve overall administration processes, in particular Finance, Global Copyright, Income Tracking and Royalty Processing
• Attend internal and external meetings, as a representative of the Warner Chappell business
• Provide ad hoc support or project work at the direction of the Copyright Manager

About you:

• Previous experience working within a similar role or a role with transferable skills
• A music lover who values creation and is passionate about servicing our songwriters and rightsholders
• A strong communicator with a customer-orientated approach, comfortable liaising with individuals of all positions and backgrounds
• Exceptionally organised with meticulous attention to detail.
• You enjoy multi-tasking and know how to employ effective time-management, prioritisation and planning techniques to complete projects to deadlines
• You are self-motivated and results-focused with a proven ability to improve performance and process
• You are a flexible and constructive team player
• Comfortable setting own priorities. You plan your workload effectively, seeking guidance where appropriate, to achieve deliverables, solve problems and complete tasks to deadlines
• Intuitive investigative skills. Ability to think beyond the immediate problem, join dots and think laterally.
• Flexible and enthusiastic approach to work. Prepared to work within a changing environment, open-minded and motivated to recommend changes that may benefit the business.
• Good business level English
• Proficiency in both written and spoken Mandarin Chinese. Other Asian language such as Korean, Japanese, Vietnamese are a plus
• You have intermediate to advanced level Excel skills and have proven experience analysing and comparing data sets
• You are proficient in Microsoft Word, PowerPoint, Outlook, Slack, and Google Workspace

We’d love it if you also had:

• A degree level education
• Previous experience working within a music company
• Experience in reading and understanding music publishing contracts, with the ability to interpret commercial terms with ease and confidently translate them into copyright and royalty systems
• An understanding of the end-to-end cycle of music publishing administration
• Knowledge of CWR and related registration file formats and their application
• Candidates with less experience may be considered for entry level

About us:

At Warner Chappell Music (WCM), we shape the culture of songwriting and champion songs that resonate for generations by creating transformational opportunities for songwriters everywhere. Our people and culture are at the epicenter of our company, and we are looking for team members who share our service-oriented mindset and have a passion for looking after our songwriters.

As the global music publishing arm of Warner Music Group (WMG), we’re a collective band of music lovers, innovative connectors, and relentless supporters of our songwriters and catalog of iconic works. We lead with curiosity, collaborate across departments, borders, languages, and genres, and we’re committed to delivering on the promises we make to each other and to our songwriters.

As the home to Asylum, Atlantic, East West, Elektra, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.

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