Freshworks

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

In today’s world, any organisation or individual are constantly threatened by cyber attack. This is proven through a yearly rise in security incidents and data breaches.

We at Freshworks are committed to preventing such incidents and providing a secure environment for our customers to run their businesses.

Freshworks is looking for a passionate and self-driven application security engineer who can work independently and collaboratively to enable development teams to build secure products. You will be pivotal in integrating and advancing security by working with Developers, Product Owners, Program Managers, and Security Engineers.

As part of the security engineering team, you will advocate secure coding and design principles, build frameworks to automate security testing and conduct security assessments to unearth critical vulnerabilities. We also expect you to deliver pieces of training to development and QA teams.

Responsibilities

Security Assessments:

• Examine the products in detail to discover vulnerabilities and collaborate with the other security engineers to practically demonstrate the exploitability and risk factors.
• Be on the forefront of emerging vulnerabilities/threats which could affect Freshworks products through independent research and study. Engage with the developers in developing workarounds/mitigation plans and ensure they are implemented per policy.
• Drive thematic security assessments to discover and exploit unique vulnerabilities having a severe business impact.

Threat Modelling:

• Engage with the development teams to conduct secure design reviews/threat modelling exercises to enumerate threats and mitigation strategies.
• Enable the developers with knowledge of threat modelling by conducting focused workshops.

Secure Coding:

• Manage integration and automation of SAST in the DevOps pipeline.
• Build secure coding principles and propagate them across the development community.
• Be the go-to person for developers in solving critical issues relating to secure product development.

Training:

• Deliver training programs at various levels in the organisations.
• Conduct workshops/security tech talks to disseminate security knowledge and awareness.

Qualifications

• Master or Bachelor of Engineering in Computer Science / Engineering, Masters in Computer Science, Bachelor of Science in Computer Science.
• 4 to 7 years of application security experience; 2+ years of software development experience is desirable.
• Expert-level knowledge in multiple classes of vulnerabilities that include cross-site scripting, SQL Injection, CSRF, cryptographic-related weakness, and code injection.
• Good knowledge of SAML / OAuth / Open ID Connect.
• Good knowledge of programming/scripting languages such as Java, Ruby, and Python.
• Good knowledge relating to services/technology relating to the cloud.
• Ability to automate security testing and improve productivity in security assessments.
• Good understanding and knowledge of web frameworks and architecture.
• Ability to communicate and interpret security vulnerabilities to various audiences, such as development and management teams.

Advanced Qualification

• Experience conducting security assessments in cloud platforms (SaaS, PaaS, IaaS).
• Published CVEs / research papers/articles about the security of the application layer and related protocols.
• Experience in integrating and automating security in DevOps through implementing/building orchestration tools.
• Good security development experience in Java / Ruby on Rails.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.