Innova Solutions is immediately hiring a
Salesforce Sales Cloud Support & Developer
Position type: Permanent
Duration: Fulltime
Location: Texas, US
As a Salesforce Sales Cloud Support & Developer, you will:
We are seeking a skilled Salesforce specialists who will be responsible for:
- Supporting maintenance activities, technical support, and new developments in Salesforce.
- Providing front-end and back-end development expertise.
- Ensuring platform stability through proactive monitoring and incident management.
- Implementing business-critical integrations and payment system optimizations.
This role combines both administrative and development responsibilities, requiring strong technical expertise in Salesforce configuration, customization, and APEX programming. The position involves working directly with business stakeholders to understand requirements, troubleshoot issues, and implement solutions that drive sales effectiveness and operational efficiency.
The ideal candidate will serve as the primary point of contact for Salesforce-related inquiries, ensuring high system availability, data integrity, and user adoption while continuously identifying opportunities for process improvements and automation.
System Administration & Maintenance:
- Manage day-to-day administration of Salesforce Sales Cloud production environment, including user management, security settings, and system configurations.
- Monitor system performance, troubleshoot issues, and ensure system uptime.
- Perform regular data maintenance activities.
- Manage user provisioning, deprovisioning, profiles, roles, permission sets, and sharing rules.
- Configure and maintain organizational settings, custom objects, fields, page layouts, record types, and validation rules
Development & Customization:
- Develop and maintain custom APEX classes, triggers, and batch jobs to support complex business logic requirements.
- Create and optimize Salesforce automations using Flow, Process Builder, and Workflow Rules.
- Build custom Lightning Web Components (LWC) and Aura components when needed.
- Develop custom reports and dashboards to provide business insights and analytics.
- Manage deployments across Development, Staging, and Production environments.
- Perform code reviews, testing, and quality assurance
Business Support & Optimization:
- Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
- Provide end-user support, training, and documentation for Salesforce functionality.
- Conduct system testing including unit testing, integration testing, and user acceptance testing.
- Analyze business processes and recommend improvements to enhance sales productivity.
- Manage release planning and deployment activities for new features and enhancements.
Technical Support & Troubleshooting:
- Provide immediate response to production incidents and platform issues
- Troubleshoot and resolve checkout problems, payment integration issues
- Monitor platform performance and implement optimization strategies
- Execute emergency fixes and critical updates.
Candidate must have skills:
Salesforce Expertise
- Minimum 5-10 years of hands-on Salesforce administration experience with Sales Cloud.
- Salesforce Certified Administrator certification required.
- Salesforce Sakes Cloud Administrator certification required.
- Salesforce Certified Advanced Administrator certification preferred.
- Strong knowledge and hands-on experience with APEX programming, triggers, and classes.
- Proficiency in SOQL, SOSL, and Salesforce data management.
- Experience with Salesforce Lightning Experience, Lightning Web Components, and Aura framework.
- Knowledge of Salesforce security model including profiles, roles, permission sets, and sharing rules.
Technical Skills:
- APEX development expertise with proven experience in production environments
- Proficiency in Visualforce pages and components
- Experience with Salesforce APIs (REST, SOAP, Bulk API)
- Knowledge of integration patterns and middleware solutions
- Understanding of software development lifecycle (SDLC) and version control systems (git)
- Experience with Salesforce deployment tools (Change Sets, ANT Migration Tool, SFDX)
Business & Communications Skills:
- Strong analytical and problem-solving abilities
- Excellent communication skills with ability to interact with business stakeholders at all levels
- Experience in requirement gathering, documentation, and solution design
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Strong attention to detail and commitment to data quality.
Must Have Skills:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Excellent communication skills in Spanish and English.
- Experience working in client-facing roles.
- Ability to work under pressure and meet strict deadlines.
- Strong analytical and problem-solving capabilities.
- Experience in agile development methodologies.
- Experience supporting production Salesforce environments with multiple users.
- Knowledge of sales processes, lead management, opportunity management, and forecasting.
- Understanding of CRM best practices and data management principles.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
ASK ME HOW.
Thank you!
Karthik Saraswathi
Senior Manager
PAY RANGE AND BENEFITS:
Pay Range: MXN 386,000 – 454,000 MXN Per Year
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits:
Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS:
Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
- Named One of America’s Best Employers for New Grads by Forbes (2024
- Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
- One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
- One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
- Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
- One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
- AWS Advanced Tier Services Partner with 100+ certifications
Website:
https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Thank You!
Team Innova Solutions
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