Ecco

Overall Objective

To provide support to the People & Culture department in its mission to support the ECCO Retail organization and its employees.

Essential Duties and Responsibilities

Employment

• Assist with the recruitment process, including resume searching, reviewing, and interview scheduling.
• Support the hiring process by preparing offer letters, job descriptions, and welcome letters.
• Schedule and coordinate exit interviews.

Administration

• Create, maintain, and audit personnel records as necessary.
• Organize and distribute benefit packages.
• Assist with HR administration and reporting, including unemployment claims, verifications of employment, and EEO reporting.
• Facilitate archiving of HR files and maintain inventory lists.

Employee Services

• Help organize special employee events such as holiday parties and company meetings.
• Support employee recognition efforts, including service awards, weddings, birth announcements, and retirements.

Miscellaneous

• Conduct research for HR-related special projects.
• Perform general clerical duties such as typing, filing, and faxing.
• Take on other duties as assigned.

Other Duties and Responsibilities

• Benefit Invoice Processing: Ensure timely and accurate handling of benefit-related invoices.
• Purchase Order Processing: Manage and track purchase orders in alignment with company policies.
• Unemployment Claims & Training Coordination: Support unemployment claims processing and assist in organizing employee training initiatives.
• Secure Documentation Administration: Maintain and track sensitive documentation with a strong focus on confidentiality and compliance.
• HR Process Exposure: Gain hands-on experience with core HR functions and contribute to process improvements.
• Employee Handbook Development: Collaborate on updates and contribute innovative ideas to enhance the employee handbook.
• Scanning & Filing: Perform regular scanning and filing of documents to maintain organized and accessible records.
• Audit Support: Assist with internal and external audits by preparing and reviewing necessary documentation.
• Employee Records Management: Maintain accurate employee records, including PI, CARTA, and other essential documentation.
• Light Recruiting Support: Assist with recruitment activities such as scheduling interviews and coordinating candidate communications.
• Cross-Border Access: Operate with full access to HR systems and documentation for both U.S. and Canadian teams.

Note: This job description does not exclude responsibilities not specifically stated that may become apparent during the execution of the duties of the position.

Minimum Qualifications – Education & Experience

• High school diploma or GED equivalent, some college coursework preferred.
• 2+ years of experience in a customer service, administrative support or HR assistant role.

Minimum Qualifications – Skills & Abilities

• Exceptional professionalism (communications, interactions, appearance).
• Ability to communicate clearly, concisely and professionally (verbal and written).
• Ability to prioritize work and adjust priorities as needed.
• Superior organization and follow-up skills.
• Ability to manage fluctuating workloads and maintain appropriate response times.
• Ability to work with and maintain confidential information.
• Exhibits a service-mindset in all interactions with internal and external contacts.
• Proficient in MS Word, MS Excel, MS PowerPoint.
• Ability to quickly learn and proficiently work within multiple systems.
• Ability to read, write and speak English at a proficient level; multi-lingual preferred.

Travel Requirements

• Ability to travel up to 10%, both domestic and international.

Physical Requirements

• Ability to lift up to 25 lbs. to waist-height on an occasional basis.

Imagining yourself at ECCO?

Review this position and other US jobs at www.eccousacareers.com

For international opportunities, please click here to access our global career site

CREATE THE FOOTPRINTS OF TOMORROW

At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code – our shoe code is slightly stricter.

Join us and we guarantee lifelong learning – the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.