The City University of New York

Enrollment Registrar Specialist

POSITION DETAILS

The Registrar's Office at Queens College is seeking a highly skilled and dedicated Registrar Specialist to support the efficient operation of student registration, records management, and academic services. This position reports to the Enrollment Registrar Manager and is ideal for individuals with a strong understanding of academic policies, student records systems, and institutional processes. The Registrar Specialist will work closely with faculty, staff, and students to ensure smooth academic operations and compliance with CUNY regulations. The successful candidate will demonstrate excellent problem solving abilities, exceptional attention to detail, and a commitment to providing high-quality support in a dynamic academic environment.

In addition to the CUNY Title Overview, the Registrar Specialist will be responsible for the following duties:

• Degree Audits & Graduation:Supervise and evaluate degree audit unit, notify applicants/departments of deficiencies, and manage graduation procedures and deadlines.
• DegreeWorks Support: Supervise the DegreeWorks team and serve as CUNY’s liaison for DegreeWorks system, troubleshoot issues, maintain test files, conduct training, and assist with proofreading/testing scribed blocks.
• Data Integrity: Supervise the data integrity unit that oversees the record management through grade collection, grade changes, and other end-of-term processes. Manage the processing of ePermits, Pass/No Credit requests, and WN corrections.
• Other Duties: Handle additional tasks as assigned by the Registrar or Associate Registrar.

QUALIFICATIONS

Bachelor’s degree and four years’ related experience required.

PREFFERED QUALIFICATIONS

• A demonstrated commitment to providing quality student service in a diverse college is expected.
• Knowledge and experience using CUNYfirst/PeopleSoft in student record and registration area.
• Knowledge of FERPA, Freshdesk and MS Office.
• Must possess excellent oral and written communication skills as well as excellent interpersonal skills.

CUNY TITLE OVERVIEW

Administers College registration operations under management direction.

• Coordinates registration services such as grade collection entries and changes, publication of semester course offerings, final examination schedules, classroom scheduling and requests for student information
• Promotes policies and procedures in compliance with local, state and federal rules and regulations; advises College personnel regarding the development and implementation of responses to regulatory changes
• Oversees the conformity of record release procedures to management policies and legal requirements, including the Family Rights and Privacy Act (FERPA) and other applicable laws and regulations governing the confidentiality of student records
• Creates and reviews student communications from the Registrar's Office; ensures transcript and Degree verification requests are handled in a timely manner
• Recommends and implements improvements to office operations; assists with strategic planning
• Prepares reports and analyses on registration activities
• May train faculty and staff on retention techniques, record-keeping protocol and/or registration systems
• May supervise office operations and/or department budget
• Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience. ($62,411 - $93,134)

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/25 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

HOW TO APPLY

If you are viewing this job posting on any website other than CUNYfirst, please follow the instructions below:

Go to cuny.jobs

In the box under "job title/ keyword", enter "30415"

Click on "Enrolment Registrar"

Click on the "Apply Now" button and follow the instructions.

Please note that the candidates must upload a cover letter describing related qualifications and experience, resume/Curriculum Vitae, and the name and contact information of three (3) professional references as ONE DOCUMENT in any of the following formats: .doc, .docx, or .pdf format.

• Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.

CLOSING DATE

Open Until Filled with review begin in 21 days

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30415

Location

Queens College