The City University of New York

Enrollment Registrar Coordinator (Multiple Positions)

POSITION DETAILS

The Registrar's Office at Queens College is seeking a detail-oriented and proactive Coordinator to join our team. This coordinator-level position reports directly to the Enrollment Registrar Manager and plays a key role in supporting the office's mission to manage student records, course registrations, and academic policies effectively. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to collaborate with faculty, staff, and students in a fast-paced, student-centered environment. This role offers the opportunity to contribute to the smooth operation of the academic administrative functions of the college while ensuring compliance with institutional policies and regulations.

In addition to the CUNY Title Overview, the Enrollment Registrar Coordinator will be responsible for the following duties:

• Degree Audits & Graduation:Evaluate degree audits, notify applicants/departments of deficiencies, and manage graduation procedures and deadlines.
• Registration & Scheduling: Coordinate registration services, including grade entries/changes, semester course offerings, final exams, and classroom scheduling. Develop production calendars and maintain the college’s Schedule of Classes. Develop and drafts production calendars, processes, and procedures for creation and maintenance of the Schedule of Classes.
• Catalog Updates & Compliance: Collaborate with the Course Catalog Coordinator to ensure catalog changes are reflected in class offerings. Scribe updates to campus catalogs in line with governance approvals.
• Course Management: Administer enrollment requirements for specialized courses (clusters, pairs, hybrid, honors). Handle class cancellations and related registration activities.
• DegreeWorks Support: Serve as liaison for DegreeWorks, troubleshoot issues, maintain test files, conduct training, and assist with proofreading/testing scribed blocks.
• Student Verifications: Manage student enrollment verification processes for loans, insurance, and state boards. Process ePermits, Pass/No Credit requests, and WN corrections.
• Student Support & Communication: Act as a primary contact for advisors and students, addressing inquiries and providing support via email, phone, and written correspondence.
• Systems & Processes: Assist in processing the emails using the student ticketing system (Freshdesk), assist with term activation, batch enrollment appointments, and senior auditor registration. Troubleshoot registration issues.
• End-of-Term Activities: Support grade collection, grade changes, and other end-of-term processes.
• Graduation Certification: Perform graduation reviews and degree certifications each semester.
• Other Duties: Handle additional tasks as assigned by the Registrar or Associate Registrar

QUALIFICATIONS

Bachelor’s degree required.

Preferred Qualifications

A demonstrated commitment to providing quality student service in a diverse college is expected. Knowledge of PeopleSoft and CUNYfirst are desirable. Must possess excellent oral and written communication skills as well as excellent interpersonal skills

CUNY TITLE OVERVIEW

Provides operational support for College registration operations.

• Advises students of academic and administrative requirements; assists with registration
• Interprets and communicates academic policies and procedures; provides information to prospective and enrolled students in registration and records-related areas
• Compiles, generates and updates reports and surveys containing enrollment data
• Maintains compliance with established record release procedures, including the Family Rights and Privacy Act (FERPA)
• Collaborates with other College and University offices to assist with resolutions of student registration and record problems
• May participate in activities related to course scheduling and maintaining the Master Course File
• May monitor and revise the content of the Registrar's Office web pages and other communication materials
• Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience. ($54,268 - $77,430)

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

HOW TO APPLY

If you are viewing this job posting on any website other than CUNYfirst, please follow the instructions below:

Go to cuny.jobs

In the box under "job title/ keyword", enter "30423"

Click on Enrollment Registrar

Click on the "Apply Now" button and follow the instructions.

Please note that the candidates must upload a cover letter describing related qualifications and experience, resume/Curriculum Vitae, and the name and contact information of three (3) professional references as ONE DOCUMENT in any of the following formats: .doc, .docx, or .pdf format.

• Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.

CLOSING DATE

Open until Fill with review starting in 21 days

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30423

Location

Queens College

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