Management and Program Analyst

Library of Congress

Summary

This position is located in the Strategic Planning & Performance Directorate, Office of The Librarian.

The position description number for this position is 459460.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime work schedule.

This is a non-supervisory, bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

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Duties

The position is a Management and Program Analyst and reports to the Director, SPPM. The incumbent is responsible for contributing to Library-wide strategic planning, annual planning, program performance, and risk management processes (Planning/Performance/Risk), all of which support senior executive decision making, program development, risk management, budget development, and program performance assessment at all levels of the organization. The incumbent supports central Planning/Performance/Risk processes and activities, performs research and analysis under the direction of senior SPPM staff, supports special projects, contributes to draft reports and briefings, prepares correspondence, and provides support to persons and/or groups within the organization.

The incumbent supports central components of Library-wide Planning/Performance/Risk activities, including short and longer-term plan development, tracking performance measures and targets, generating quarterly and end-of-year performance reporting, and risk register management and risk monitoring. Contributes to the development of written guidance and collaborates in the delivery of training on organizational performance management, including best practices in quantitative and qualitative performance measurement and data collection, analysis, and visualization.

Collaborates with the planning and risk leads on their work helping agency executives develop strategic and unit-level plans, performance goals, targets, and key performance indicators. Supports the tracking of the agency’s strategic goals and objectives and service unit performance goals and risks. Documents the reporting of program performance management results to senior leadership. Supports periodic performance meetings to determine whether the organization is meeting its goals and identifies areas where operational efficiency can be enhanced. Supports units in the identification, assessment, and mitigation for goal and business process-related risks and prepares status updates and briefs senior management on the agency risk profile.

Supports research and analysis of program data in support of the strategic, directional, and annual planning processes (performance management and risk management). Collaborates in the development and/or refines procedures and systems for establishing, operating, and assessing the effectiveness of Planning/Performance/Risk management processes. Provides input into the improvement of processes and systems that provide a governance model for Library-wide resource decisions. The incumbent documents the development of the Library’s Strategic Plan and performance and risk reports and contributes to the analysis of that information.

Coordinates with the agency PM and Risk program leads and supports the agency’s capture, reporting, and analysis of statistical data, including performance target and key performance indicator data, related to agency programs and operations. Contributes to executive-level progress reviews using data, analysis, and evaluations. Using data-based analysis methods, collaborates with the SPPM and agency management and program analysts to identify best practices in assessment of program effectiveness.

Contributes to oversight of the execution of Library programs that are broad in scope and mission. Contributes interpretations of performance and risk data to identify trends in program execution. Researches and recommends data-based assessment plans and/or research methodologies that include guidance on the performance and/or risk data to be collected and analyzed.

The incumbent serves as a liaison with key persons and groups inside and outside the Library, working with data architects, scientists, and analysts across the agency in the exchange and analysis of program and operational data and the support or maintenance of performance of performance reports including dashboards.

In consultation with senior SPPM analysts and other program and management analysts at the Library, supports the implementation or refinement of procedures and systems for assessing the effectiveness of administrative systems, such as, those designed to prevent waste, loss, unauthorized use, or misappropriation of assets. Contributes to special projects and supports senior analysts in conducting and participating in complex management studies and reviews. Carries out project duties as assigned. Uses qualitative and quantitative methods appropriate to the subject under examination. Under guidance, gathers necessary data and assembles and analyzes information gathered; drafts reports and compiles information for management as needed. Presents results in writing and orally, both of which are well-organized, supportable, and clearly expressed.

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Requirements

Conditions of Employment

Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Knowledge of research and analytical techniques and best practices used to establish and execute an effective performance management system to assess program performance to established goals.**

Ability to plan and manage organizational planning and performance management activities.**

Ability to communicate in writing.

Ability to interact and collaboratively work with others.

Ability to Think Systemically.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

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  • Benefits
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  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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  • Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

You may preview questions for this vacancy.

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How to Apply

Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.

You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.

Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.

Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.

Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.

(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.

(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.

IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.

Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.

If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

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Agency contact information

Customer Service Center

Phone

202-707-5620

Fax

000-000-0000

Email

JobHelp@loc.gov

Address

LIBRARY OF CONGRESS

101 Independence Ave. SE

LM-107

Washington, District of Columbia 20540

United States

Next steps

Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.

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Confirmed 12 hours ago. Posted 13 days ago.

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