Shopee

The Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region. The team helps sellers to market their products across the 7 markets and provide enabling services such as cross border logistics, operations, payments, product related services, overseas warehouse fulfillment and business intelligence. Browse our Cross Border eCommerce team openings to see how you can make an impact with us.

Job Description:

• Lead key logistics projects such as RFP/RFQ execution, rate negotiations, lead time optimisation, new route or service launches, rate card design, and P&L impact studies to identify the most cost-effective logistics options
• Analyse and manage logistics cost structure with clear understanding of business impact, and lead initiatives to improve efficiency and reduce overall expenses
• Optimise end-to-end cross-border logistics operations including first mile, transit warehouse, international linehaul, B2B and B2C import customs clearance, and last mile delivery
• Manage Korea and Japan 3PL vendors by setting clear SOPs, ensuring SLA/KPI performance, driving vendor strategy, and leading system integration or automation projects
• Identify operational bottlenecks through data analysis, design process improvement plans, and lead implementation to reduce lead time and enhance overall logistics efficiency
• Drive cross-functional alignment and ensure operational readiness by effectively communicating and cascading new logistics processes and policies to both internal teams and external partners
• Mentor and guide junior team members, fostering a collaborative and high-performing team culture

Requirements:

• 5-8 years of experience in global logistics or supply chain management, with hands-on experience in both air and ocean freight
• Solid exposure to cross-border ecommerce and B2C logistics flows is strongly preferred
• Expert in export and import process ex Korea to Southeast Asia markets, with a focus on lead time and improving cost economics
• Strong project ownership mindset and the ability to lead cross-functional initiatives with stellar stakeholder management
• Excellent analytical and problem-solving skills, with the ability to extract actionable insights from data
• Proficiency in verbal/ written English to facilitate dynamic collaboration with stakeholders across the region, supported by strong communication skills
• A proactive and self-driven team player who thrives in a fast-paced and dynamic work environment