PricewaterhouseCoopers

Job Description & Summary

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Fund Office Support Services in Asset and Wealth Managed Services (“AWMS”) is expanding rapidly and we are looking for seasoned professionals to join us. We are Singapore’s leading Asset and Wealth Management team, and you will experience a dynamic and fast-paced working environment. You will be responsible for a portfolio of fund manager, family office and asset owners clients (the “clients’) and will work as part of a team to achieve and meet their needs.

You will be responsible for a portfolio of clients, leading and driving the engagements to meet objectives and budget successfully. You will also act as the main liaison and point of contact for all matters relating to these clients. Effective day-to-day management of clients; building and maintaining client relationships is crucial.

You need to direct and coach junior members and work together as a team to ensure that all deadlines and milestones are met as planned. In addition to taking on a leadership role, you will also be expected to assume preparer responsibilities for certain assignments where necessary. You will also ensure that you and your team hold yourself to the highest standard, in terms of work quality, risk management, issue escalation/resolution and client delivery.

You need to understand the client’s issues and manage the expectations of different stakeholders by translating expectations into quality & balanced output/deliverables.

You need to work closely with other functions (i.e., Tax, Valuation, etc) within PwC and address client needs by bringing relevant expertise from the firm to client discussions, while also converting service opportunities into proposals/business.

You will also be responsible for enhancing the fund accounting (FA) and transfer agency (TA) operational and organisational readiness, and to ensure successful and smooth expectations.

Specific responsibilities include the following:

Fund Accounting

• Responsible for providing and/or reviewing quality accounting/bookkeeping and fund administration service for complex/non-complex open ended/closed ended/evergreen Alternative Investments Funds (Private equity/Venture Capital/Real Estate and Fund-of funds), including family offices (the “Funds”).
• Prepare/review of monthly/quarterly/semi-annual/annual/ Net Asset Value (the “NAV”) reporting pack which includes detailed trial balance, balance sheet, statement of operations, investment, bank reconciliation and investment holdings report.
• Prepare/review financial statements and related FRS/IFRS/RAP 7/US GAAP disclosures in accordance with accounting standards.
• Oversee and facilitate audits of the Funds and liaise with the auditors to ensure timely completion of audit.
• Perform follow-up with clients as necessary on accounting records and issues and develop solutions to these issues.
• Ensure optimal level of client service matters and all deliverables are on time and meet set quality standards.
• Prepare operational and system procedural manuals to ensure that all operational risks are well under control and adequate for the day-to-day activities.

Transfer Agency Services

• Review and maintain shareholder/investor register.
• Prepare/review capital call/distribution/redemption/conversion/share transfer calculations in a timely manner.
• Prepare/review documentation for capital activities to ensure AML compliance.
• Management of commitment agreements and subscription forms including monitoring of commitments, drawdowns, and uncalled commitments.
• Deliver the organisation's FATCA/CRS/K1 service offering to our clients.

Investors Services

• Oversees new client onboarding and verify proper fund and fund structure set ups within the accounting system in accordance to governing documents (i.e., PPM, LPA, etc) and ensure smooth coordination and delivery of end-to-end client acceptance and onboarding process.
• Liaise, discuss, and resolve issues surrounding client onboarding with fund managers and stakeholders.
• Maintain and enforce adherence to the Fund’s policies and procedures in accordance with their business line operating model to safeguard clients’ interest
• Prepare/review of investor onboarding documentations to ensure AML/KYC compliance.
• Take care of day-to-day operation of the funds and following up with third parties such as investors and fund managers.
• Take charge in the organisation of board meetings and shareholder’ meetings.
• Overall responsibility for client relationships, inquiries, and meetings.

Team Management

• Coach and supervise junior staffs, review their work, and provide feedback for improvement to guarantee timely delivery and quality of work.
• Monitor and track team performance to meet the requirements set out in the SLA.
• Plan resources in line with business demands and may participate in the recruitment and selection process.
• Establish plan for new client setup and transitions.
• Assist client in resolving complex fund accounting issues and/or other fund administration matters.
• Keep senior management abreast of all material issues affecting the processing of deliverables and ensuring that these issues are resolved on time in accordance with the SLA.
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency.
• Assist in billing of service fees to clients and monitoring the collection of service fees from client.
• Assist in maintaining internal controls as per SSAE 16 requirements.

FA/TA operational and organisational readiness and system implementation

• Enhance and revise as appropriate the FA and TA operational and organisational readiness and system implementation to meet changing needs and requirements.
• As part of the role, there is a strong focus on improving work processes by identifying pain points and proposing actionable recommendations – enhance through the use of technology – to drive greater operational scalability and efficiency
• Manage project resource and budget, scope, risk, schedule and progress, performance, deliverables, issues, escalations, and conflicts

ATTRIBUTES & SKILLS:

• You hold a Bachelor and/or master’s degree in Accounting or Economics.
• You have a minimum 6 years of relevant experience in alternative investment fund administration, Big 4 audit firm or domiciliation.
• You have good knowledge and understanding of the family office; and asset and , wealth and management industry landscape and operations (including valuation (in private companies, debts, etc), accounting and payment procedures).
• You have good knowledge about Singapore fund structures (i.e., Singapore Variable Capital Company (VCC), Singapore Private Limited (Pte. Ltd.), SG limited partnership and unit trusts).
• You have good knowledge in accounting for investment products, ideally with fund-of-funds, single-manager funds, venture capital, real estate and private equity funds will be considered an asset.
• Competent accounting knowledge in Singapore FRS/IFRS/ RAP 7 and US GAAP standards.
• Previous experience in compliance and KYC procedures.
• Familiar with Singapore regulatory filing requirements.
• Professional, confident, and highly motivated self-starter, with an ability to handle multiple engagements/projects in a fast-paced environment with tight deadlines, positive attitude to learn and strong team player.
• Possess strong values, personal integrity, and emotional intelligence.
• Meticulous and attention to details, possessing an analytical and enquiring mind-set.
• Possess team spirit, a capacity to build strong client relationships and take initiative to act without waiting for direction (when appropriate).
• Advanced level MS excel, proficient with MS Word, MS PowerPoint.
• Knowledge and prior experience on Allvue System a plus.
• A professional designation such a C.A., C.P.A., or C.M.A. etc., would be an asset.