Cardinal Health

What Office Services contributes to Cardinal Health

Business & Administrative Support is responsible for assisting general business operations by providing an array of administrative and data support activities.

The Office Services Assistant is responsible for ensuring their assigned satellite office adheres to all applicable state, federal, and other regulatory guidelines. The Office Supervisor appropriately responds to external/internal audits and assists management with coordinating on-site inspections from regulatory bodies. The Office Supervisor will work within the scope of responsibilities as dictated below with guidance and support from our A/R & Collections and Compliance leadership teams.

Responsibilities

• Initiates calls to outside partners such as physicians or government payers.
• Assists patients requiring assistance with medical supplies/orders.
• Updates system records per Compliance department procedures.
• Places inventory replenishment orders and maintains local inventory.
• Prints packing slips and labels; accurately packs and ships inventory. Electronically sends tracking numbers to corporate headquarters.
• Sorts and forwards mail to corporate headquarters.
• Receives phone inquiries from clients.
• Hosts periodic site visits by clients.
• Communicates status updates to direct supervisor with appropriate urgency (minimum weekly).
• Monitors all office signage, licenses, and expiration dates.
• Maintains a good working relationship with building/property manager.
• Assists other departments with patient processing or other patient issues as needed.
• Adheres to all policies and procedures related to providing consistent, superior customer/patient care.
• Complies with HIPAA rules, appropriately safeguarding PHI or other private & confidential information.
• Adapts quickly to frequent process changes and improvements.
• Is reliable, engaged, and provides feedback as to improve processes and policies.
• Attends all department, team, and company meetings as required.

Qualifications

• 0-2 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred
• Medicare claims and/or audit experience desired
• Familiarity with a variety of auditing & appeals processes and procedures
• Familiarity with healthcare compliance issues, including HIPAA privacy rules & requirements

Anticipated hourly range: $15 per hour - $18.10 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 07/20/2025 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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