Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Vice President- Salesforce Technical Architect

Results-driven Salesforce Senior Solution Architect with relevant experience in designing and implementing scalable, secure, and high-performance solutions across diverse industries. Proven expertise in Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom platform development. Adept at aligning business objectives with technology strategies, leading enterprise-level digital transformation initiatives, and guiding cross-functional teams through the full project lifecycle.

Extensive hands-on experience with Salesforce integration patterns, data migration, governance, DevOps, and multi-cloud strategies. Strong background in stakeholder engagement, requirements gathering, and delivering strategic roadmaps that maximize platform ROI. Recognized for excellent communication, leadership, and mentoring skills, with a track record of driving innovation and enterprise agility in complex environments

Responsibilities

• Excellent capabilities in architecting/re-imagining the business application in customer Enterprise landscape.
• Strong logical and analytical abilities
• Expertise in force.com platform fundamentals, including data design, data migration, sharing and visibility, and integrations
• Proficient in implementing APEX enterprise patterns
• Experienced in Apex programming, Lightning Web Components (LWC), flows, and the latest features of the force.com platform
• Skilled in estimations and sizing
• Experienced in code review, debugging, and best practices implementations
• Proficient at creating and maintaining solution and technical design documents
• Able to create value stream and provide options to customer for a given business problem.
• Work closely with client/stakeholders, execute technical workshops, with an ability to understand business requirements, convert them into feasible technical architecure at a detailed level that can be translated into technical deliverables.
• Excellent in identifying the gaps and opportunities between as-is and to-be processes.
• Provide technical leadership and insights during RFP and presales process, able to work closely with presales team.
• Setup of project governance model.
• Closely working with technical and support team and providing all technical guidance so that deliveries are streamlined, and production is running smoothly.

Qualifications we seek in you!

Minimum Qualifications and Core Competencies:

• B.E or B.Tech or MCA
• Salesforce Architecture & Governance
• Enterprise Solution Design
• Integration (REST/SOAP, Mulesoft, APIs)
• Data Modeling & Migration Strategies
• Multi-Cloud Implementations
• DevOps & CI/CD (Copado, Gearset, SFDX)
• Agile Frameworks
• Stakeholder Management & Business Alignment
• Salesforce Certifications

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.