Bachelor's degree or equivalent (12-15 years) work experience. 12+ years of experience in the Salesforce ecosystem
Expertise in multiple Salesforce Products (Sales Cloud, Service Cloud, Experience Cloud, CPQ, Revenue Cloud, Industry Clouds, Omnistudio) and can embed these capabilities into existing or new Salesforce Platform based solutions
In-depth understanding of the capabilities and constraints of the Salesforce platform
Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives
Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions
Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy
Develop and deliver the story of the customer experience aided by Salesforce technologies
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
Experience in developing custom solutions/products on Salesforce platform. Experience in designing managed packages, understanding of the process
Good knowledge of Data Cloud and Agentforce, Should be able to create use cases in Agentforce and Copilot
Support design creation leveraging best practices and reviews with architects
Experience in designing quick starts, POCs and accelerators
Experience with CPQ, Healthcare, Financial Services, Manufacturing or Automotive Clouds
Excellent writing, presentation, communication, and organization skills
Deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, Marketing AppExchange Knowledge, and deep knowledge in several AppExchange packages
Proven hands-on experience in Salesforce configuration, flows, process builders, data migration, AppExchange products etc.
Work on estimations and contribute to pre-sales activities. Articulate the benefits and risks to a solution’s feasibility and functionality
Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions
Experienced in stakeholder management and client engagement
Experience in Agile projects
Preferred Certifications - Salesforce Sales, Service , CPQ Consultant certification, Data Cloud, AI.