Firmenich

Account Manager - Dairy

Istanbul, Turkiye

Hybrid (with regular travel across Turkiye and Iran)

Are you passionate about the food manufacturing industry and eager to make a lasting impact?

We have an exciting opportunity for you to join us as our Account Manager – Dairy, where you can be at the forefront of innovation and help our clients create exceptional products that consumers will love.

Be part of a team that develops food ingredient solutions: vitamins, hydrocolloids, colorants, cultures, enzymes, bio preservation, and sweeteners—all designed to enhance Taste, Texture, and Health. You will have the opportunity to work alongside some of the best experts in the industry, constantly pushing the boundaries of what is possible.

We are looking for a driven and solution-oriented Account Manager – Dairy to lead commercial efforts across the Turkish and Iranian dairy markets.

Reporting to the Cluster Leader for Turkey & Iran, you will be responsible for managing key dairy customers and supporting distributor partners, working to expand our footprint across multiple sub-categories from fresh milk and yogurt to cheese and dairy alternatives.

This is an exciting opportunity for someone passionate about food innovation and business development, eager to bring transformative solutions to life with top regional clients.

Your key responsibilities:

Account Development & Growth

• Develop and execute tailored account plans for dairy manufacturers in Turkiye and Iran.
• Build long-term relationships with clients across the value chain—particularly in fresh dairy, cheese, UHT, and plant-based categories.
• Translate customer needs into actionable projects and commercial growth opportunities.

Segment-Specific Solution Selling

• Promote the dsm-firmenich dairy portfolio, including enzymes, cultures, hydrocolloids, vitamins, and functional blends.
• Collaborate with internal application and innovation teams to develop compelling value-added solutions.
• Support technical discussions and project execution with a clear commercial focus.

Commercial Operations

• Lead the full commercial cycle including pricing, quotation, negotiation, and contract management.
• Track performance KPIs (sales growth, profitability, pipeline health) and ensure monthly forecasting and demand planning accuracy.
• Provide consistent distributor support, including capability development, training, and joint customer visits.

Market and Competitive Intelligence

• Stay informed about market trends, consumer preferences, and local challenges in the dairy sector.
• Identify emerging opportunities and provide feedback to marketing and global category teams to shape local strategy.

We offer:

• A commercially strategic role in two diverse and high-potential markets.
• Opportunity to work with world-class dairy manufacturers and local innovation leaders.
• Access to cutting-edge ingredient technologies and global expertise.
• A collaborative and growth-oriented work culture within a global organization.
• Competitive compensation, training programs, and career progression opportunities.

You bring:

• University degree in Food Science, Dairy Technology, Business, or a related field.
• 5–8 years of experience in technical sales, key account management, or business development in the dairy or food ingredients industry.
• Experience in both Turkish and/or Iranian markets with strong cultural awareness and customer orientation.
• Strong understanding of dairy processing technologies (e.g., fermentation, pasteurization, stabilization).
• Ability to balance technical acumen with commercial strategy.
• Fluent in English and Turkish languages. Farsi language would be an advantage.
• Willingness to frequent travel across the region.

Interested in this position? Please apply on-line by sending us your CV in English via the career portal (www.dsm.com/careers)

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

DEI and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement:

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.