Rivers Casino

Job Details

Description

Job Summary:

Greets guests and obtains customer order; uses electronic ordering/cashiering system to place order and complete payment transaction.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Greets guest and obtains customer order; uses electronic ordering/cashiering system to place order and complete payment transaction.
• Ensures all closing duties are completed.
• Promotes the Casino through good will and positive attitude.
• Possesses complete knowledge of all procedures related to the job.
• Ensures that all guests are treated in a prompt, professional and courteous manner.
• Knows the menu items and prices.
• Offers assistance to all guests.
• Upholds standards by setting examples with appearance and work ethic.
• Works to ensure a clean and sanitary work area at all times.
• Handles any guest’s complaints or problems in a prompt and courteous manner.
• Maintains a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.
• Performs other duties specified or assigned.
• Understands that schedules are subject to change.
• Complies with all departmental rules, side work assignments, and departmental procedures.
• All other duties as assigned.

Minimum Education and Experience Requirements:

• One year cashier in quick serve or drive through experience preferred.
• High school diploma or general education degree (GED)
• Must be at least 21 years of age.
• Ability to communicate with Team members and guests

Certifications, Licenses, and/or Registrations:

• Gaming license/registration as required by jurisdiction(s).
• Ability to obtain a food handlers card.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills, with particular attention to quality and detail.
• Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
• Requires regular, predictable attendance.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• Skill in establishing and maintaining effective working relationships with staff and customers.
• Ability to read, write and communicate verbally in English.
• Ability to communicate with Team members and guests
• Ability to be a TEAM player
• Ability to successfully fulfill the pre-employment process
• Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
• Demonstrates the ability to establish credibility and rapport with operating leaders.

Physical Requirements:

• Must be able to work while standing for hours at a time.
• Must be able to lift up to 30 pounds at times.
• Ability to work flexible shifts and days of the week, including holidays.
• Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.